Crystal Clean Maintenance is a family-owned company that has been in business for over 60 years, employing over 250 full and part-time cleaners across the Maritimes. We take pride in our team and recognize that our service is only as good as the members of our team. Equal opportunity employer.
Main Duties
Schedule and dispatch cleaning crews for kitchen exhaust, duct, and equipment cleaning services
Monitor and adjust daily routes to maximize efficiency and minimize downtime
Communicate with customers to confirm appointments, provide updates, and resolve scheduling issues
Coordinate with field technicians to ensure job readiness, including access, tools, and special instructions
Track vehicle locations via GPS and ensure adherence to schedules
Maintain accurate records of service requests, completed jobs, and technician availability
Support emergency or after-hours dispatch as needed
Collaborate with operations and fleet managers on maintenance schedules and technician assignments
Work Environment
Fast passed environment with physical demands includes walking and standing, bending, crouching
Requirements
Minimum 2 years of dispatch or scheduling experience, preferably in service or trade industries
Strong communication, organization, and multitasking skills
Proficiency with dispatch or ERP software (e.g., Aspire, ServiceTitan, or similar)
Familiarity with route planning, GPS tracking systems, and service ticketing
Ability to stay calm under pressure and adapt to changing situations
Knowledge of commercial kitchen cleaning or facility maintenance is an asset
Benefits
Competitive wages are paid twice monthly.
Crystal Clean Maintenance has over 60 years of experience, employing over 150 full and part-time cleaners. We take pride in the team that we have built by recognizing that our service is only as good as the members of our team.
Competitive pay and a comprehensive benefits package
A supportive team and a growth-oriented work culture
On-the-job training with opportunities for career advancement
The chance to be part of a company committed to health, safety, and cleanliness standards in commercial environments