Location: Kitchener; Cambridge; Guelph; Hamilton; Burlington
Employment Type: Full-Time | Permanent
Key Responsibilities:Supervise & Support Technicians: Provide guidance, hands-on training, and diagnostic support to ensure efficient and high-quality repairs.
Ensure Quality & Compliance: Review and inspect completed work to ensure adherence to company and manufacturer standards.
Advanced Diagnostics & Repairs: Perform complex mechanical and technical diagnostics using advanced tools and systems.
Maintain Workflow & Documentation: Record detailed repair notes, customer concerns, and shift updates to ensure operational continuity.
Train & Mentor Apprentices: Share expertise and best practices to support the professional development of junior technicians.
Enforce Shop Safety Standards: Promote a safe, clean, and organized work environment in compliance with company policies.
Customer & Internal Support: Provide technical assistance to the Sales and Parts departments and address service-related customer inquiries.
Ongoing Professional Development: Participate in manufacturer training sessions, service bulletins, and internal learning programs.
Valid 310T Technician Certification (Required)
Valid driver's license with a clean driving record
Minimum 5 years of experience in truck or automotive repair (preferred)
Demonstrated leadership with the ability to supervise and mentor a team
Proficient in advanced diagnostics and mechanical repair
Strong communication, organizational, and problem-solving skills
Comfortable working independently in a fast-paced environment
Must possess own set of hand tools
Competitive salary with performance-based bonuses
Overtime pay available
Professional development: Ongoing manufacturer and dealer training
Career growth opportunities into supervisory or management roles
Company-hosted team events (BBQs, pizza lunches, holiday celebrations)
Employee wellness program to support mental and physical well-being
On-site parking and employee discounts
Health, dental, and vision insurance
Life and disability insurance
Extended health care
Employee assistance program (EAP)