We're Sandbox, a mutual insurance company built on the principles of creating, learning, growing, and having fun doing it. We've been around for over a century now, with a focus on one thing:

Delightfully Simple Insurance.

Sandbox is inclusive, engaging, and growing incredibly fast, so working with us is actually exciting! If you're ready for the next step in your career, join the Sandbox team!

As our Claims Desk Adjuster you'll be responsible for investigating, negotiating, and settling personal lines, auto, farm, liability, commercial and injury claims in accordance with company policies and procedures via telephone, email, and video communication.

WHY YOU'LL WANT TO BUILD WITH US

Well, because Sandbox really is a sandbox — a giant playground for grown-ups who want to laugh, be creative, work dynamically, and take on new opportunities. No matter who you are, Sandbox is an extraordinarily welcoming and giving place! Like, extra-extraordinarily. And it's all because of our people.

On top of our incredible culture and amazing people, we also offer a bunch of awesome perks, like:

• Payday Perks: Competitive annual salary!
• Level Up: Tons of opportunities for professional development – on us
• Health & Wellness: Great benefits for you and your family, like dental and health and wellness spending accounts
• Vacation Goals: Annual paid vacation time, so you don't have to put your travel dreams on hold
• Best of Both Worlds: A hybrid work program, when applicable
• Bonus Days: A paid, Earned Day Off (EDO) every three weeks. That's like 17 extra vacation days a year!
• Parking: Free electrified parking at our head office
• Community Care: Two paid days a year to volunteer for causes that matter to you (on company time!)
• Ride into the Sunset: DC pension plan, and what's even better—we match 6% of contributions

DIVE IN AND MAKE A SPLASH EVERY DAY, BY:

• Plunging into claims with style, investigates claims via telephone, email, and video communication, exercising judgment in relation to policy verification and coverage determination.
• Establishes timely reserves and performs ongoing review throughout claims cycle within authority limit by estimating and validating value of claims.
• Writes estimates for related damage, provides customers scope of loss and cost of repairs. Negotiates settlement of claims in a satisfactory and equitable manner, within authority limit.
• Ensures customer service by proactively communicating information and responding to inquiries from insureds, brokers, and adjusters in a timely manner;
• Addresses potential subrogation on files, and refers claims to appropriate personnel if fraud is identified;
• Responsible for standard office duties and preparation and submission of reports (e.g., caption reports, detailed assessments).

WHAT YOU BRING TO SANDBOX:

• High School Grad: Completion of Grade 12 education
• Insurance Wizard: Successful completion of at least four Insurance Institute courses along with a positive commitment toward completion of the CIP designation, demonstrated by completing two Institute courses per year.
• Experience Counts: A minimum two (2) years experience in the industry
• Master Communicator: Exceptional communication skills, both verbal and written
• Detail Detective: Fantastic detail-orientation skills to make informed decisions when it comes to claims
• People Person: Friendliness and interpersonal communication skills — the ability to maintain effective working relationships with team members and encouragement of company culture

COME OUT TO PLAY

Well, you've made it this far! Looks like you might be a potential fit, email your resume to [email protected] mention “Claims Desk Adjuster SP#452” in the subject line and attach your resume and cover letter. The deadline to apply by is May 30, 2025.

We thank all interested candidates; however, only those considered for an interview will be contacted.