IT System Analyst

Salary: $70,000–$85,000 per year based on experience

Compensation: Includes 3 weeks vacation, 5 flex days, health & dental benefits, and much more.

Netsmart is a leading provider of managed IT services, cybersecurity solutions, and cloud technologies, proudly serving businesses across Canada. With a focus on proactive support, innovation, and building long-term client relationships, we help organizations modernize, secure, and streamline their IT environments. Our team thrives on solving complex challenges and delivering reliable, responsive service that empowers clients to succeed.

Why Join Us?

Ready to work for a company that truly values its people? At Netsmart, we believe that when you feel supported, enjoy where you work, and have a healthy work-life balance, you're more motivated to do great things—and have fun along the way. We're committed to creating an environment where you feel inspired, appreciated, and excited to come in every day.

Our office is more than just a place to work - it's a space to connect, recharge, and have fun. You'll find:

· A fully stocked bar, arcade games, pool table, ping pong, darts, and foosball

· A cozy lounge area for downtime

· A gym and massage room for relaxation and wellness

· Fun team events like go-karting, paintball, bowling, and more

Job Description

We are seeking an IT Systems Analyst with strong technical expertise and a customer-focused mindset. You will be responsible for maintaining and supporting our clients' IT environments—ensuring systems run smoothly, securely, and efficiently. This is a hands-on role involving troubleshooting, solution implementation, and client engagement.

Key Responsibilities

· Administer and support Microsoft Azure (Intune, Entra ID/Azure AD, and security configurations)

· Manage Microsoft 365 (Exchange, Teams, SharePoint, compliance tools)

· Oversee and administer Windows Server environments

· Implement cybersecurity measures across systems

· Participate in on-call rotation for emergencies

· Prioritize exceptional customer support as the foundation of our business.

Qualifications

· Proven experience in systems/network administration

· Strong background in Microsoft technologies (cloud and on-prem)

· Solid understanding of cybersecurity best practices

· Excellent troubleshooting and communication skills

· Ability to manage multiple client environments and priorities

· Class 5 driver's license and reliable vehicle

· A Canadian resident or citizen, eligible to work in Canada

· Must speak, read, and write English fluently (Important).

Additional Skills (Not Required, But Beneficial)

· Ai knowledge.

· Familiarity with enterprise-grade networking and security hardware

· Knowledge of Cisco Meraki, Ubiquiti Unifi, and Fortinet devices would be an asset

· Possibly maintain and optimize virtualization platforms (Hyper-V, VMware, etc.)

Don't be afraid to apply today and start a career at Netsmart. We look forward to welcoming you to our team!