Benefits:

• Professional Development
• Casual Dress Code
• Training & development

Job Title: Assistant Program Director
Center: Kleinburg, ON
Reports To: Program Director & Area Developer
KidStrong Kleinburg is looking for a high-energy, people-focused Assistant Program Director to help us grow our community of strong kids and families. In this role, youll be the first point of contact for many families, guiding them through membership options, booking intro sessions, and supporting them through their KidStrong journey. Youll play a key role in driving center growth, delivering excellent customer experiences, and maintaining strong relationships with current and prospective members.
Schedule:

• Monday 9AM - 1PM
• Thursday 9AM - 1PM
• Friday 3:30PM - 7:30PM
• Saturday 8:30AM - 3:30PM

RESPONSIBILITIES:
Sales

• Maintain lead management via CRM tools.
• Drive sales, delegate responsibilities, and finalize bookings.
• Promote KidStrong at local events to grow memberships.

Center Operations

• Build relationships with families aligned with core values.
• Manage center initiatives (maintenance, training, brand consistency).
• Oversee center cleaning and delegate tasks.
• Handle employee issues and documentation.
• Understand KPIs and financials for informed decisions.
• Manage schedules, events, and profitability.

Leadership

• Recruit, train, and evaluate coaches.
• Ensure compliance with paperwork and policies.
• Support ongoing staff development via LearnUpon.
• Lead team meetings focused on development and performance.

Coaching

• Deliver curriculum for ages 15 months11 years.
• Interact positively with students and families.
• Use the KS Coaches App for data tracking.
• Conduct 35 coaching hours weekly.

Qualifications

• Standard First Aid CPR-C Certified.
• Vulnerable Sector Check (or willingness to obtain).
• Coach Certification (provided upon hire).
• Athletic/coaching background with kids aged 15 months11 years.
• Management experience required.

Skills

• Strong communication, organization, and leadership abilities.
• Knowledge of physiology, exercise techniques, and body mechanics.
• Familiarity with platforms like ZenPlanner, LearnUpon, ADP preferred.

Sphere of Interaction

• Supervises Lead Coach, and Coaches. Collaborates with team members, families, and KidStrong HQ.

Core Competencies

• High standards, goal-driven, and engaging.
• Leads by example, passionate, and a strong mentor.
• Adaptable, coachable, and team-oriented.
• Clear communicator with a growth mindset.