TWR CANADA
Marketing & Communications Manager

ABOUT TWR CANADA

Founded in 1973, TWR Canada's mission is to assist the Church in making disciples of all people by sharing Christ through media around the world. Partnering globally and locally, TWR Canada facilitates, creates and supports Christian programming, discipleship resources, and dedicated missionaries, spreading the message of Jesus Christ through radio broadcasts, digital platforms, and face-to-face engagements. TWR Canada impacts lives for Christ through meaningful connections and transformative communications.

ROLE SUMMARY

The Marketing & Communications Manager is responsible for leading and implementing creative, effective, and faith-aligned communications and marketing strategies that support TWR Canadas mission. This role balances strategic oversight with hands-on execution in content creation, storytelling, donor engagement, brand management, digital presence, and organizational messaging. The successful candidate will be a highly collaborative team player with strong technical design and writing capabilities, as well as experience in managing multi-channel campaigns and developing partner-focused content.

MINISTRY FOCUS

TWR Canada is a Christ-centered, mission-focused organization. Every employee will:

• Affirm alignment with TWR Canada's mission and core values
• Model Christ-like character both professionally and personally
• Participate in prayer and spiritual gatherings as part of staff community life
• Support staff, partners, and stakeholders spiritually and relationally, ensuring all marketing and communications consistently reflect TWR Canadas mission, values, and Christ-centred identity

KEY RESPONSIBILITIES

Strategy, Planning & Brand Oversight:

• Lead the development and execution of the organizations marketing and communications strategy in alignment with ministry goals
• Oversee brand consistency and voice across all communication platforms, ensuring alignment with TWR Canadas mission and values
• Manage and develop internal communication tools, external messaging, and promotional campaigns

Content Development & Storytelling:

• Plan and create compelling written and visual content for donor communications, stakeholder updates, fundraising campaigns, newsletters, direct mail, annual reports, digital ads, and more
• Collaborate with other departments to gather and tell transformational ministry stories that reflect the impact of TWR Canadas global work
• Copyedit and review materials for accuracy, tone, and faith-aligned messaging

Digital & Social Media:

• Maintain and grow TWR Canadas online presence through website content, blog posts, social media, email campaigns, and multimedia assets
• Coordinate the development of content for digital campaigns, special initiatives, and partner engagement
• Monitor web and social media analytics to inform strategy and improve performance

Design & Production:

• Design and produce print and digital materials including donor appeals, brochures, reports, event signage, social media graphics, and promotional materials using Adobe Creative Suite
• Maintain brand guidelines and ensure high-quality visual design in all outputs
• Coordinate print production and liaise with vendors as needed

Campaigns & Donor Engagement:

• Develop and support donor communication strategies across all giving channels including direct mail, online fundraising, monthly campaigns, partner initiatives, email appeals, and more
• Collaborate with donor relations and development staff to support storytelling and partner engagement tools
• Provide communication resources to other departments and regional ministry leads

Management & Coordination:

• Supervise team members and contractors as assigned (e.g., writers, designers, media specialists)
• Project manage all marketing and communications workflows from concept through to delivery
• Ensure that timelines, quality standards, and budget requirements are met for all initiatives

SKILLS & QUALIFICATIONS

• Demonstrated commitment to TWR Canadas mission and Christian values
• Strong visual design and writing skills with experience in storytelling and donor communication
• High proficiency in Adobe Creative Suite (InDesign, Illustrator, Photoshop), Microsoft Office, and social media platforms
• Skilled in content management systems, email marketing platforms, and social scheduling tools
• Experience managing integrated marketing campaigns and brand development
• Strong attention to detail and editorial accuracy
• Excellent project management and organizational skills with the ability to handle multiple priorities
• A collaborative spirit and ability to lead and support team members
• Familiarity with nonprofit or ministry communications is essential, with ability to share faith-based messages clearly and respectfully

The above description provides an overview of the responsibilities and expectations associated with this position. It is not an exhaustive list of all tasks, duties, or qualifications required. Responsibilities may evolve based on organizational needs.

A police background check and adherence to TWR Canadas Statement of Faith are conditions of employment.

EDUCATION & EXPERIENCE

• Degree or diploma in Communications, Marketing, Graphic Design, or a related field
• Minimum 5 years of experience in a marketing or communications role, with at least 2 years in a leadership or management capacity
• Experience developing strategy and implementing marketing plans in nonprofit, faith-based, or donor-driven environments strongly preferred

LOCATION & COMPENSATION

• Permanent, full-time position (40 hours/week), during core business hours, Monday to Friday, based in our London, Ontario office
• No travel expectations: however, occasional evening or weekend hours may be required for TWR events
• Salary range commensurate with education and experience
• Benefits package includes dental, extended health care, life insurance, and Employee Assistance Program (EAP), available after the probationary period
• RRSP contributions and three weeks vacation per year, pro-rated based on the start date

HOW TO APPLY

Interested candidates should submit both a rsum and cover letter, each in pdf format, outlining their experience and alignment with TWR Canadas mission and values. Applications without a cover letter will not be considered.

Applications will be reviewed on a rolling basis. The deadline to apply is June 7, or until the position is filled.