- Act as the main HR advisor for store managers, assistant store managers, and area managers in your assigned region
- Provide expert guidance on employee relations issues, from coaching to conflict resolution
- Conduct workplace investigations and ensure compliance with employment law
- Enforce progressive discipline, lead disciplinary meetings, and manage termination processes with professionalism
- Ensure employee records are complete and accurate in accordance with company policies and procedures
- Partner with recruiters to coordinate hiring for mid-level management roles in stores
- Support the recruitment and onboarding processes for new store associates by supporting interview process, conducting new hire orientation, ensure employees are enrolled in our HRIS/store systems, and follow up with Payroll, Store Managers, and HR members to ensure employee onboarding is completed
- Assist in the ongoing review, development and implementation of company policies, programs and initiatives including delivering training programs
- Monitor workforce trends, assess store needs, and implement HR strategies that improve engagement and retention
- Support with regional organization planning and staff development including creating and monitoring the progress of a development plan with area managers and HR Manager
- Serve as the HRBP backup for Québec when needed, ensuring smooth operations across regions
- Stay ahead of labor laws and HR best practices, ensuring UNIQLO remains compliant and competitive
- Ensure company operates in accordance with all applicable legislation including Employment Standards Act, Human Rights Code, Occupational Health and Safety Act, Workplace Safety and Insurance Act, etc.
- Sit as a member of the Joint Health and Safety Committee and oversee meetings of the stores JHSC's
- Provide a weekly HR report summarizing key activities and observations
- Travel 3 days per week in Toronto GTA locations (if you are based in Toronto region)
- Travel 3 days per week in our stores located near Ottawa + a few stores in Quebec (if you are based in Ottawa region)
- Additional duties as required
- University degree / Post secondary education in Human Resources or related field
- HR Professional Designation is a strong asset
- 3+ years of experience advising managers and leaders on employee relations
- Experience with disciplinary actions, terminations, and workplace investigations is required
- Strong understanding of employment law and HR compliance in Canada
- Prior experience in retail HR is a strong asset
- Ability to travel 3 days per week to visit stores and provide on-site HR support
- Fluent in French and English (spoken and written)
- Strong interpersonal skills, ability to work with global teams and people at all levels of the organization
- Permanent work authorization in Canada (eligible to work for any employer)
- Proficient in using Microsoft Office tools and HRIS systems
- Ability to operate with high level of integrity and confidentiality
- Ability to manage time effectively and prioritize tasks with minimal supervision
Our name, UNIQLO, is a blend of 'unique' and 'clothing,' symbolizing our mission to provide distinctive apparel that meets universal needs. We believe in the power of simplicity and strive to create designs that are both timeless and accessible, allowing individuals to express their personal style effortlessly.
We invite you to embrace our core values of simplicity, quality, and continuous improvement. Together, we will continue to innovate and inspire, bringing the best of Japanese craftsmanship and philosophy to wardrobes around the world. Welcome to the Uniqlo family, where we are united in our pursuit of making everyday life better through exceptional clothing. [For internal use ONLY] #LI-POST