Job Title: Admissions Advisor
Department: Admissions
Reports To: Executive Director, Admissions & Director of Campus Operations and Student Affairs
Location: Ontario Institute of Health and Innovation (OIHI) – Toronto Campus
Job Type: Full-time (In-Person)
Work Schedule: Flexibility required, including evenings and weekends for events

About Ontario Institute of Health and Innovation

Ontario Institute of Health and Innovation (OIHI) is dedicated to providing high-quality education that meets the country's labour needs, ensuring our graduates are well-prepared for successful and impactful careers that help maintain Canada's long-term status as an international leader in quality of life. The college aims to lead in care and support services by empowering students with experiential learning that aligns with industry needs and nurtures workforce development for a healthier, more supportive world.

OIHI is proud to be a part of Global University Systems (GUS) Canada, the Canadian subsidiary of Global University Systems. GUS is an international network of higher-education institutions brought together by a shared passion for accessible, industry-relevant qualifications and graduate success.

Position Overview

The Admissions Advisor plays a key role in supporting the growth and success of the Ontario Institute of Health and Innovation (OIHI) by generating leads, increasing student enrollment, and providing exceptional service to prospective students. This position involves proactive outreach, relationship building, and ongoing communication with prospective students, as well as representing OIHI at recruitment events and community engagements. The ideal candidate is goal-driven, personable, and passionate about post-secondary education in the healthcare field.

Responsibilities

1 Lead Generation & Conversion

• Actively generate and follow up with prospective student leads through various channels (online inquiries, phone calls, email, social media, referrals, etc.)
• Guide prospective students through the admissions process from inquiry to enrollment, ensuring a positive experience at each touchpoint
• Track and meet enrollment targets in alignment with departmental goals

2 Student Engagement & Support

• Respond promptly and professionally to prospective student inquiries via phone, email, virtual platforms, and in-person
• Provide detailed information about OIHI programs, admission requirements, and student support services
• Maintain accurate records of all interactions in the CRM system

3 Events & Community Outreach

• Attend and support recruitment events, career fairs, open houses, and community engagements to promote OIHI's program offerings
• Deliver presentations and information sessions to diverse audiences
• Collaborate with marketing and communications to support promotional initiatives

4 Admissions Processing & Documentation

• Review and process student applications, ensuring all required documents are complete and accurate
• Issue letters of acceptance and related admission correspondence in a timely manner
• Prepare and issue enrollment contracts in accordance with institutional and regulatory standards
• Maintain accurate and confidential records of all application and admissions documents in the student information and CRM systems
• Ensure compliance with internal policies and external regulatory requirements throughout the admissions process

5 Collaboration & Reporting

• Work closely with academic and student services departments to ensure a seamless admissions experience
• Provide regular reports on lead conversion metrics, event outcomes, and prospective student feedback
• Participate in team meetings and training to stay up to date with program updates and best practices

Position Requirements

Qualifications:

• Post-secondary diploma or degree in business, education, communications, or a related field
• Minimum 1-2 years of experience in admissions, recruitment, sales, or customer service (experience in a post-secondary setting is an asset)
• Excellent communication and interpersonal skills with the ability to build rapport quickly
• Strong organizational and time management skills; able to prioritize tasks and meet deadlines
• Flexibility to work outside of regular business hours, including evenings and weekends as required
• Proficiency in Microsoft Office and experience using CRM systems

Working Conditions:

• Primarily onsite at the Toronto campus, with occasional travel to recruitment events or partner locations
• Flexibility in schedule required to accommodate evening/weekend events and urgent inquiries

Join OIHI in shaping the future of healthcare education by helping students begin their journey toward a rewarding career.

Ontario Institute of Health and Innovation (OIHI) is an equal opportunity employer, and as such positively encourages applications from suitably qualified and eligible candidates regardless of sex, colour, sexual orientation, gender identity or expression, marital status, family status, citizenship, race, ancestry, disability, national or ethnic origin, veteran status, age, religion, or belief. Ontario Institute of Health and Innovation (OIHI) is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disability Act (AODA). If you require accommodations for a disability during any stage of the recruitment process, please include this information in your cover letter. All information received in relation to accommodation will be kept confidential.