Join Our Team at Cliniconex

Position: Product Manager

Location: Kanata (Hybrid)

Meet Cliniconex

At Cliniconex, our focus is our customers, our community and our culture. As a small company, we understand the importance of having a team that connects effectively. Whether its day-to-day operations or an emergency, teams need to be on the same page, and thats why we make healthcare communication and collaboration solutions that are as easy as 1,2,3. Easy to implement, easy to use and easy to scale.
Our solution reaches audiences via voice, text or email, strengthens teams with a record of all conversations, and unites a family-centered community through timely, transparent outreach. The result? More time to care.

What You'll Be Doing:

As a Product Manager at Cliniconex, you'll play a vital role in shaping our product roadmap and driving the execution of features that enhance healthcare communication. Your work will contribute directly to our mission of improving care delivery by enabling seamless, timely collaboration between healthcare teams, patients, and families.

You'll work closely with our engineering team, product marketing manager, UX/UI designer and customers to deliver valuable solutions that solve real-world problems. This is a hands-on role where strategic thinking and attention to detail meet execution and collaboration.

Your Responsibilities:

• Collaborate daily with the engineering team to define product requirements and prioritize the development backlog.
• Work alongside the UX/UI Designer to validate user flows and ensure intuitive design and functionality.
• Partner with the Product Marketing Manager (PMM) to translate product features into customer benefits and value propositions.
• Collaborate with the PMM for product discovery by engaging with customers, users, and internal stakeholders to gather feedback and identify opportunities.
• Write clear and concise product requirement documents (PRDs) and user stories.
• Own delivery of new product and features, from conception through pilot and release.
• Leverage market and competitor research to inform product strategy.
• Maintain product documentation and ensure alignment across departments.
• Advocate for user-centric design and continuous improvement in all aspects of the product lifecycle.
• Collaborate with the PMM, Marketing, Sales and Customer Success to drive product success metrics.

What We're Looking For:

We're on the lookout for a passionate and driven individual who:

• Has 3+ years of experience in product management, preferably in SaaS or healthcare technology.
• Demonstrates strong technical understanding and comfort working with development teams.
• Thrives in a collaborative environment and communicates effectively across disciplines.
• Brings analytical thinking and attention to detail to decision-making processes.
• Is experienced with Agile methodologies and tools like Jira, Confluence, or equivalents.
• Understands the fundamentals of product design and user experience principles.

Bonus Points for:

• Experience working in a startup or scale-up environment.
• Familiarity with healthcare systems, EMRs, or compliance standards like HIPAA.
• Skills in data analysis or proficiency in SQL.
• Prior experience integrating feedback loops between marketing, design, and engineering.

Perks of Joining Our Team:

• Make a Real Difference: Contribute to a company that is improving patient care in various sectors across North America
• Hybrid Work Model: Enjoy a flexible work arrangement with a combination of in-office and remote work
• Collaborative Environment: Be part of a supportive and dynamic team
• Professional Development Opportunities to learn and grow your skills
• Generous, flexible paid time off policy, health & wellness budget, internet budget and benefits from day one.

Ready to Make an Impact?

If you're ready to make a difference and be a part of our dynamic team, we want to hear from you! To apply, please submit your resume and cover letter. Looking forward to learning more about you!

Equal Opportunity and Accommodations:

Cliniconex is an equal opportunity employer. We encourage applications from individuals of all backgrounds, races, genders, abilities, and identities.

Accommodations will be provided at all stages of the selection process. Please contact [email protected] for any accommodation requirements.