Creative Door Services, North America's largest overhead door dealer, operates nine branches across Western Canada and we have over 55 years of experience in the residential and commercial overhead door industry. We provide access solutions by servicing and installing a variety of overhead doors and driveway gate systems, operators and associated controls.

Role:

We have an immediate opening for a Inside Sales Representative in our Regina branch. Reporting to the General Manager, the Inside Sales Representative builds and maintains relationships with our customers. This is a full-time, permanent position with opportunities for growth and job task variety.

Responsibilities:

• Answering incoming calls
• Dealing with walk in customers and providing product information
• Preparing quotes and estimates
• Following up on all quotes
• Providing excellent customer service
• Supporting joint sales, marketing and communications related activities
• Updating and maintaining customer lists
• Assisting with processing of warranty claims
• Supporting the Residential division as needed
• Participating in and supporting trade shows
• Communicate with the Field Operations department/Install Coordinator for project scheduling
• Maintain positive customer relationships, for CDS, in collaboration with the local Branch Manager and sales team
• Maintain a positive attitude and communication style with customers and employees in all circumstances
• In conjunction with the sales team, maintain the quote log for the division
• Ensure all quotes and bids adhere to gross margin expectations for the division
• Being an advocate for customer online reputation management campaigns to drive customer reviews and feedback
• Provide coverage to various positions in the branch as needed
• Any duties otherwise directed by the Branch Manager

Skills:

• Customer service savvy and above average communication, written and verbal
• Above average computer skills with working knowledge of MS Outlook (including calendar)
• Ability to prioritize tasks and strong communication skills
• Superior resourcefulness, integrity, and strong work ethic
• Very organized with great attention to detail
• Ability to work in a team environment

Qualifications:

• 1-3 years of experience in customer service or related experience
• Good computer skills with working knowledge of Microsoft Office Suite and Internet Explorer
• Experience managing sales cycles or customer relationships would be an asset
• Possess a valid Driver's License and vehicle

We offer:

• A positive work environment with competitive pay and an excellent benefit plan
• Opportunity to build a long-term career with upward mobility
• Excellent Health and Dental benefits offered for full time employees
• COR Certified workplace
• Equal opportunity employer

To Apply:
If this career opportunity sounds like the right fit for you, apply online at creativedoor.com with your resume and include your salary expectations. Please add “INSIDE SALES - Regina” to the subject line of all correspondence.

Applications will be accepted until the position has been filled.

Company DescriptionWe're Creative Door Services, Western Canada's largest garage and sectional door dealer. With eight branches across Canada, we've been providing innovative solutions and services to residential, commercial, and industrial customers for more than half a century by hiring career-minded, creative thinkers who are remarkable teammates and masters of their craft.
Safety is our number one priority. We have partnered with a reputable third-party provider to offer specialized safety training for all positions within our organization. Whether the position is in the office or on the warehouse floor, each team member will receive tailored training to address the unique hazards associated with their role. By investing in high-quality safety training, we are ensuring the well-being of our employees and creating a safe environment for all.
Training opportunities include, but not limited to;
• Fall Protection
• Elevated Work / MEWP / Aerial Lift
• Emergency First-Aid (Basic First Aid or "FA1")
• Standard First-Aid (Intermediate First Aid or "FA2")
• Forklift
• Telehandler/ZoomBoom
From the front lines to our upper management, at Creative Door Service, each team member brings an incomparable level of leadership to the job. That's what makes a career here so rewarding. Whether it's in the field or in the office, working on a garage door or tackling a business objective, we're not afraid to roll up our sleeves, get our hands dirty, and throw ourselves into the task at hand. Our people don't just pay lip service to hard work—we mean what we say, and we follow through with action.Company DescriptionWe're Creative Door Services, Western Canada's largest garage and sectional door dealer. With eight branches across Canada, we've been providing innovative solutions and services to residential, commercial, and industrial customers for more than half a century by hiring career-minded, creative thinkers who are remarkable teammates and masters of their craft. Safety is our number one priority. We have partnered with a reputable third-party provider to offer specialized safety training for all positions within our organization. Whether the position is in the office or on the warehouse floor, each team member will receive tailored training to address the unique hazards associated with their role. By investing in high-quality safety training, we are ensuring the well-being of our employees and creating a safe environment for all. Training opportunities include, but not limited to;• Fall Protection• Elevated Work / MEWP / Aerial Lift• Emergency First-Aid (Basic First Aid or "FA1")• Standard First-Aid (Intermediate First Aid or "FA2")• Forklift• Telehandler/ZoomBoomFrom the front lines to our upper management, at Creative Door Service, each team member brings an incomparable level of leadership to the job. That's what makes a career here so rewarding. Whether it's in the field or in the office, working on a garage door or tackling a business objective, we're not afraid to roll up our sleeves, get our hands dirty, and throw ourselves into the task at hand. Our people don't just pay lip service to hard work—we mean what we say, and we follow through with action.