Amico Corporation is a fast-growing global company and leading manufacturer of Medical Equipment, located in Richmond Hill, Ontario. We are looking for a Customer Service Representative to join the team.
Responsibilities will include, but not limited to:

• Handling incoming customer inquiries via phone calls and emails
• Ensuring customer satisfaction by quick responsiveness and anticipating customer needs
• Order processing and invoicing customers
• Updating orders with quote or project changes
• Coordinating deliveries to ensure on-time delivery within budget
• Validating pricing, products and shipping
• Handling multiple projects at one time

Qualifications:

• Excellent written and verbal communication
• Quick learner who is detail-oriented with strong organizational skills
• Creative thinking and problem-solving skills
• Works well under pressure, and be able to meet critical deadlines
• Ability to manage and facilitate numerous projects
• Works well both independently and as part of a team
• Skilled in using Microsoft Office suite of products (Word, Excel, Outlook)
• Experience with SAP or any other ERP system is an asset but not required
• Qualified candidate must possess post-secondary education /high school diploma or equivalent

For more information, please visit us at www.amico.com