We're looking for a Showroom Manager in the retail and interior design industry!
Our client is a Canadian leader in the distribution of plumbing, lighting, and electrical products, serving both the construction industry and home improvement market. With a strong customer-service culture and a reputation as one of Canada's Best Managed Companies, this organization offers a dynamic, inclusive, and growth-oriented environment.
The Showroom Manager will be responsible for leading a newly launched showroom in Vancouver, shaping the customer experience, building lasting relationships, and driving team performance in a beautifully designed space.
Showroom Manager responsibilities:
• Lead and inspire a high-performing sales team focused on solution-based customer service
• Achieve sales targets through effective team development, merchandising, and engagement strategies
• Maintain showroom standards including displays, cleanliness, and stock presentation
• Manage daily operations: scheduling, budgeting, inventory, and vendor relations
• Stay informed on product trends, industry updates, and technical specifications
• Deliver and oversee staff training in product knowledge, service excellence, and store procedures
• Foster a welcoming, professional environment for staff and customers
The successful candidate has:
• 3–5 years of leadership experience in a specialty retail environment (plumbing, lighting, or design preferred)
• Post-secondary education in business, design, or a related field is an asset
• Proven ability to coach and lead a sales team in a consultative, customer-focused setting
• Working knowledge of plumbing and lighting products, or a strong willingness to learn
• Strong operational skills in scheduling, budgeting, and inventory management
• Excellent communication abilities with both customers and internal stakeholders
• Comfort with reading blueprints or renovation plans (an asset)
• Proficiency in POS systems, inventory software, and Microsoft Office tools
Compensation and benefits:
• The discussed salary range is $80,000 – $100,000 depending on experience, plus bonus.
• Candidates with additional experience and higher compensation expectations may also be considered
• Comprehensive benefits package including RRSP program
• Monthly bonus opportunities and commission payments
• Wellness days and annual incentive compensation bonus
Candidates must be eligible to work in Canada. Only candidates selected to move forward in the hiring process will be contacted.