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Director of E-Commerce -- Amazon & DTC

DKK Brands
Toronto, ON
Posté hier
Détails de l'emploi :
Télétravail
Temps plein
Gestion
Avantages :
Congés payés

Job Description

About the Role

DKK Brands is looking for a hands-on operator to own the full P&L of our direct-to-consumer business across Amazon, Shopify, and emerging marketplaces. This is a leadership seat with full revenue responsibility—not just a media buyer or a brand builder. You'll set the strategy, execute the plan, and drive the team to hit aggressive sales and margin targets. This role is for a growth-minded executor who thrives on results, not process. You think in CAC, ROAS, LTV, and contribution margin. You know how to turn a calendar and a test plan into predictable weekly wins.

About DKK Brands

We're the team behind Espro, Liiton, and VIVA—three fast-growing, innovation-driven home and lifestyle brands.

We launch with precision: every product starts on Kickstarter, where we build early traction and community. We scale with purpose: through Amazon, Shopify, and B2B distribution. We move fast, cut what doesn't work, and double down on what does. You'll join a performance-focused company that values speed, transparency, and customer obsession.

What You'll Do

Lead & Manage

  • Coach and scorecard a high-output remote team; set weekly KPIs and run crisp IDS meetings
  • Partner cross-functionally with Ops, Finance, Creative, and CX to unblock daily issues
  • Recruit and build bench strength to stay ahead of scale

Own Demand & Forecasting

  • Build rolling forecasts that balance growth and cash flow
  • Drive decisions in bi-weekly S&OP using Power BI / Looker dashboards
  • Own variance reporting and course-correct fast

Drive Amazon Excellence

  • Optimize listings, PPC, DSP, and catalog UX to maximize visibility and profit
  • Manage FBA ops and compliance; shut down grey market and rogue resellers
  • Plan deals and launches to defend organic ranking for hero SKUs

Grow Shopify & Paid Media

  • Launch nonstop A/B tests across Meta, Google, YouTube, and affiliate channels
  • Scale owned data via loyalty, Klaviyo flows, SMS, and bundles
  • Own CAC and ROAS goals; move budget and creative to beat targets weekly

Optimize Funnel & Tech Stack

  • Drive CRO across landing pages, PDPs, checkout, and B2B portals
  • Own and evolve the martech stack (Shopify apps, Klaviyo, loyalty, etc.)
  • Green-light new channels like TikTok Shop and UK marketplaces once ROI is proven

Manage Agencies & Partners

  • Hold agencies to clear performance KPIs—or replace them fast
  • Enforce pricing strategy and brand integrity across all selling channels
  • Build leverage through Amazon reps, affiliates, influencers, and earned media

What You'll Bring

5+ years of owning DTC revenue, including Amazon and Shopify

Proven P&L ownership with revenue and contribution margin responsibility

Hands-on skill in Amazon PPC/DSP, Meta Ads Manager, Google Ads

Deep familiarity with GA4, Power BI, Sellerboard, or similar tools

Team leadership—hiring, coaching, and managing remote + agency contributors

Obsession with revenue levers: AOV, CAC, LTV, ROAS, funnel velocity

Fast, focused, and founder-minded—comfortable making calls without a committee

Bachelor's in Business, Marketing, or similar; MBA a plus

What We Offer

  • Competitive compensation package with performance bonus
  • Full dental, vision, and wellness benefits
  • Generous paid time off
  • Direct line to the CEO and a chance to leave your fingerprint on three global brands

How to Apply

Email [email protected] with:

  • A short cover letter showing measurable wins and revenue growth.
  • A two-paragraph story about your most impactful Amazon or Shopify growth achievement

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