Clinical Operations Manager

Why STARS

At STARS, we come to work every day with a purpose…to save lives. Whether you work in the aircraft or at one of our six bases, everyone at STARS plays a vital role in helping to provide critical care, anywhere. Since flying our first mission in 1985, we have never lost sight of what is most important – our VIPS, or Very Important Patients. Each year, we fly over 3,000 missions, providing world-class critical medical care whenever and wherever we are needed, and every team member contributes to helping that VIP. We are a lifeline to the community when time and clinical expertise can make all the difference.

We are currently looking for a Clinical Operations Manager at our Winnipeg base in the Clinical department.

Being a member of STARS Medical team means being a part of an elite healthcare team that provides lifesaving care to the most critically ill and injured members of our community. As a member of the Clinical Operations Leadership team, the Clinical Operations Manager is responsible to ensure overall operational efficiency and safety of the air medical crews and patients.

Key Responsibilities:

• Actively participate as a member of the Clinical Operations Management Team, supporting and/ or leading and implementing organizational clinical projects
• Effectively manage team member performance
• Responsible to ensure AMC meet continuing education and training requirements including induction training, continuing education, certifications, current equipment, medication policies and procedures including compliance with the critical care medical control protocols
• Responsible to implement patient safety best practices and participate in clinical quality management and improvement initiatives

Qualifications & Requirements:

• Current Registered Nurse or Advanced Care Paramedic
• Post-secondary degree is an asset
• Licensed in the applicable Province or capable of being licensed in that province
• Current certification of STARS Advanced Skills Institute (ASI) and education requirements in good standing or equivalent certifications including ACLS, ITLS/TNATC, and PALS

Bona Fide Occupational Statement

• All STARS Clinical Operations Manager roles are physically demanding and require overall strength, flexibility, and cardiovascular capabilities
• All Clinical Operations Manager roles have bona fide occupational requirements, e.g., physical standards, that are integral to fulfilling the role. These are detailed in the Air Medical Crew Physical Demands Analysis that is shared during the recruitment selection process
• All Clinical Operations Manager roles are required to wear personal protective equipment

What we offer:

At STARS, every day we come to work with a purpose, to save lives. Maybe that's your purpose too.

We provide a strong total reward offering inclusive of a salary tailored to your education and experience, comprehensive organization-paid health and dental benefits, free parking and more. But the real reward is joining a legacy – a legacy of lives saved, of hope in the fact of the unimaginable, and of pride in making a difference.

When you join STARS, you become part of a community that knows we're stronger together. It takes a team to deliver the highest standards of care, and we need you to help us be our best.

Elevate your career. Be part of something bigger. Be part of STARS.

How to Apply/ Deadline to apply:

If you are the person we are looking for and would like to make a difference with your career, please make sure to apply by closing date: May 30, 2025.

Want to learn More?

Ready to save lives in critical moments? Find out what it takes to be part of our Air Medical Crew, delivering advanced care in the air. [Learn More About Air Medical Crew]

By clicking "submit", you provide Shock Trauma Air Rescue Service (STARS) consent to collect, use and disclose your personal information for the purpose of evaluating, establishing and/or managing an employment relationship with you. You acknowledge that your personal information may be transferred outside Canada, and may be accessible to law enforcement and national security authorities outside Canada. If you have questions about this consent, or wish to obtain further details about STARS' privacy practices, please contact our privacy officer at [email protected] or review our privacy policy at https://stars.ca/privacy-policy/ .

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