Fraser Valley Fire Protection has been operating in the Fraser Valley for almost 50 years and we continue to grow and expand. We service and install all facets of fire protection to customers throughout the lower mainland. Sales and service is our focus, and we pride ourselves in providing our customers with friendly, professional service.

We are growing as a company, with a staff of over fifty dedicated employees. We are actively seeking a knowledgeable and experienced individual to join our team as a Service Administrator in our Security Department.

We're in search of an organized multitasker who has a keen eye for detail, a passion for accuracy with a strong administrative background. Knowledge in the security or fire protection industry would be an asset.

Job Responsibilities:

This position will be primarily assisting with the administration of our security division. The person in this position will get to see the division through the whole cycle of administrative tasks. Including but limited to:

Answering reception calls for the security division

Generate estimates, work orders and invoices

Prepare monitoring agreements and service reports

Maintaining customer accounts and communication

Scheduling field work

Taking payments and follow up on outstanding AR for the security division

Job Requirements:

Positive attitude with the willingness to learn new procedures

Administrative experience (minimum of 5 years)

Strong working knowledge of Microsoft 365

Excellent attention to detail and customer service skills

Experience with general office operations and procedures

Solid ability to multi-task in a fast-paced work environment

Superior Communication skills

Service scheduling and dispatch skills

The chosen candidate will work in an open office environment with a team of administrators.

Our office hours are from Monday to Friday, from 8:00 am to 4:30 pm. This is a full-time position. Following standard waiting periods, benefits include health and dental coverage and a company-matched retirement savings plan.