Inclusion without Exception:

Tata Consultancy Services (TCS) is an equal opportunity employer, and embraces diversity in race, nationality, ethnicity, gender, age, physical ability, neurodiversity, and sexual orientation, to create a workforce that reflects the societies we operate in. Our continued commitment to Culture and Diversity is reflected in our people stories across our workforce and implemented through equitable workplace policies and processes.

About TCS:

TCS is an IT services, consulting, and business solutions organization that has been partnering with many of the world's largest businesses in their transformation journeys for over 55 years. Its consulting-led, cognitive-powered portfolio of business, technology, and engineering services and solutions is delivered through its unique Location Independent Agile™ delivery model, recognized as a benchmark of excellence in software development. A part of the Tata group, India's largest multinational business group, TCS employs over 612,000 of the world's best-trained consultants in 55 countries. The company generated consolidated revenues of US $29 billion in the fiscal year ended March 31, 2024,and is listed on the BSE and the NSE in India. TCS' proactive stance on climate change and award-winning work with communities across the world have earned it a place in leading sustainability indices such as the MSCI Global Sustainability Index and the FTSE4Good Emerging Index.

Skills and Responsibilities:

●Design, build, and maintain innovative tools and solutions to meet evolving business needs. This could be something as simple as developing a new rule to create an alert on, or as complex as helping with ML tools for event correlation.

●Leverage open source automation tools and scripting languages in commercial tools (e.g., Python, Perl, PHP) to streamline NOC information gathering, internal communication, and communication with customers.

●Create and refactor tools for logging, monitoring, alerting, and trouble ticketing by working closely with end users to identify and resolve pain points.

●Improve correlation between events and inventory to provide understanding to network engineering on devices and services impacted, reduce alert fatigue, and result in faster root cause analysis.

●Collaborate with various engineering teams to integrate observability best practices and listen to feedback to improve the system.

●Work with the NOC to analyze complex issues with data enrichment and alerting to optimize trouble tickets and alarms to be as accurate as possible, and contain the maximum amount of information available about the systems involved.

●Monitor network performance, troubleshoot issues, and identify opportunities for optimization.

●Stay up-to-date on emerging network technologies and best practices, becoming the beacon for best practices and efficient processes through the organization.

Tata Consultancy Services Canada Inc. is committed to meeting the accessibility needs of all individuals in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code (OHRC). Should you require accommodations during the recruitment and selection process, please inform Human Resources.

Thank you for your interest in TCS. Candidates that meet the qualifications for this position will be contacted within a 2-week period. We invite you to continue to apply for other opportunities that match your profile.