Junior QA Analyst - Canada Summer Jobs (10 - 12 Week Contract)

About HIEC

HIEC is an innovative not-for-profit social enterprise that focuses on partnership, mentorship and workforce development in Ontario. With over 30 years of experience as an active community-focused organization, HIEC aims to enhance career education and inspire youth to make informed career decisions. We offer a team environment that encourages innovative ideas and an entrepreneurial spirit.

Position Description

Were looking for a detail-oriented and motivated Junior Quality Assurance (QA) Analyst to join our IT team! In this role, youll support the development and delivery of reliable, high-quality software tools that power programs like ApprenticeSearch.com. Youll work closely with developers to execute manual tests, document bugs, and contribute to test planning activities. If youre someone who enjoys digging into systems, identifying issues, and learning how technology can solve real-world problems, this is a fantastic opportunity to gain hands-on QA experience in a purpose-driven organization.

Summary

The Junior QA Analyst will support the enhancement of HIECs testing infrastructure and workflows as part of a small, collaborative IT team. This role will assist with test planning, manual testing, and bug tracking while gaining exposure to a development environment that includes Ruby on Rails, PostgreSQL, and Git. Youll help ensure software features function as intended and identify system issues before releases, playing an essential role in delivering quality digital products to internal users and the community. This role is ideal for a technically curious, early-career professional who thrives in a dynamic, hands-on setting.

This position is funded through the Canada Summer Jobs program. Candidates must:

• Be between 15 and 30 years of age at the start of the funded position.
• Be a Canadian Citizen, permanent resident, or someone to whom Refugee Status has been granted/conferred.
• Have a valid Social Insurance Number (SIN)
• Be available to work 35 hours/week over an 8-week period (May to August)

Key Responsibilities:

• Support the QA team in developing and executing manual test cases for new features and system updates
• Review product requirements and user stories to understand system functionality
• Identify, log, and track bugs or issues using tracking tools such as Jira
• Assist with smoke, regression, functional, and integration testing
• Re-test resolved issues to confirm fixes and contribute to release readiness
• Collaborate with developers to clarify issues and ensure accurate resolution
• Maintain documentation of test cases, results, and known issues
• Help prepare and manage test environments and data sets
• Participate in team meetings and contribute to discussions about improving product quality
• Learn and use QA tools and processes as part of your professional growth

Qualifications to succeed:

• Post-secondary education in Computer Science, Software Engineering, Information Technology, or a related field
• 02 years of experience in a QA or software testing role (internships, co-op placements, or project-based experience welcome)
• Familiarity with the software development lifecycle and basic QA methodologies
• Experience with QA tools (e.g., Jira, TestRail, or similar platforms) is an asset
• Understanding of web and mobile application functionality
• Strong documentation and communication skills
• High attention to detail and a systematic, analytical approach to troubleshooting
• Ability to work independently and collaboratively in a hybrid team environment

Key Competencies:

• Interest in working for a not-for-profit organization
• Attention to detail and accuracy in identifying bugs and inconsistencies
• Analytical thinking and curiosity to explore edge cases and system behavior
• Organizational skills to manage multiple test cases and track outcomes
• Clear and professional communication with technical and non-technical team members
• Adaptability in responding to shifting project needs or timelines
• Initiative and willingness to learn new tools, systems, and testing techniques

Working Conditions:

• Typical working hours are 8:30 am to 4:30 pm, Monday to Friday, with some requirements to work additional hours, occasionally during evenings and weekends. It may require some flexibility to support high-impact events and programs that run from time to time.

This is an excellent opportunity for someone looking to gain practical experience in QA and Software. If you are a motivated individual with strong organizational skills and a commitment to supporting team success, we would love to hear from you!

We thank everyone who submits an application for their interest! This job opening represents an existing vacancy. Although our team is mighty, it's still small; only successful applicants will be contacted.

HIEC is committed to equity and creating a respectful and inclusive workplace culture that reflects the broad diversity of communities we work with. This includes people who identify as immigrants, refugees, women, Indigenous, Black, LGBTQ2S+ people of colour, and people with disabilities. Accommodations are available on request for qualified candidates during each stage of the recruitment process. Please note that candidates applying for Canadian job openings should be authorized to work in Canada.

As a condition of employment, HIEC requires individuals to be "fully vaccinated" (as defined by the Government of Ontario), against COVID-19 prior to commencing employment. Notwithstanding, HIEC will provide reasonable accommodation to any individual who is not able to comply with this vaccination requirement due to a disability or other ground protected by the Ontario 'Human Rights Code'. If you require such accommodation, please contact HR as soon as possible (905) 634-2575 ext. 107 or [email protected]