Document Shredder/Customer Service (STAR)

RecordXpress (Formerly known as BEST Shredding) is a leader in providing premier services in confidential document destruction & storage services to a prestigious and loyal client base. Our goal is to create an environment of operational excellence that maximizes the potential of team members, clients, and RecordXpress.

We offer a diverse and positive work environment that allows you to enhance your skills and provides opportunities in a rapidly growing organization. You'll also get to enjoy the following perks:

• Competitive wages and benefits packages
• Flexible work schedules
• An excellent company culture with access to educational grants, team events, and celebrations
• Employee appreciation through rewards and recognition, team building events.
• Opportunities for career advancement through training and development

MUST HAVE / REQUIRED:
• Valid Driver's License and have your own vehicle
• No previous driving record convictions or suspensions in the past 3 years
• No previous criminal record (bondable)

• Monday-Friday, weekend availability

Key Qualities
• Good computer skills
• Excellent customer service skills
• Detail oriented and accurate
• Ability to work independently
• Flexible and adaptable to change

Position Overview
• Data entry, general shipping and receiving activities
• Loading/Unloading company vehicles and assisting with third-party loads
• Organizing and maintaining warehouse according to company standards
• Completing all paperwork relating to inventory management and policies
• General warehouse duties and maintenance
• Deliver parts, packages, boxes, and documents to clients

Job Description:
The Record Facility Representative serves customers by maintaining and processing physical assets stored in our warehouse. These vital team members process incoming and outgoing orders while also loading/moving boxed items and wheeled bins. They collaborate with team members to enable success for all.
• Process incoming orders; scan carton barcodes and locations
• Investigate and resolve any order discrepancy for incoming or outgoing orders; manifest all orders, bundle and prepare for shipment
• Accurately prepare all necessary paperwork
• Communicate any difficult order issues to manager
• Inspect and maintain all equipment, including scanners, PDTs, magliners, ladders, pump trucks
• Collaborate with team members
• Observe safety procedures and report any safety issues
• Travel between facilities and throughout the city with company vehicle when necessary
• Mentor others as opportunities arise
• Lift, load and move boxes (average weight: 40 pounds)

Requirements:
• Basic computer skills required
• Strong attention to detail
• Commitment to adhere to and enforce all security procedures
• Work well in a team environment

#INDRX