Benefits:

• Bonus based on performance
• Employee discounts
• Free uniforms

Scott's Garden Centre is seeking a strong, organized hardworking individual with experience in:
Customer Service, Sales, MS Word/Excel Point of Sales System Inventory and , Sales Displays, Horticulture, Floral Design, Driver's License Required, Safety and training experience.
This individual must be keen on multitasking, able to meet deadlines, work weekends, work in a high pace environment. Enjoy being creative, be physically fit and strive to deliver the best customer service possible.
Job Types: Full-time, Part-time
Schedule:

• 8 hour shift
• Weekend availability
• Sunday - Thursday

Experience:

• Floral: 1 year (preferred)
• Horticulture: 2 years (required)

The Garden Centre Associate works in a fast-paced environment that involves constant interaction with customers to deliver friendly and courteous service while explaining features and benefits of lawn and garden products. This role also involves garden centre maintenance (watering and caring for annuals, perennials and nursery stock), stocking shelves, merchandising, customer carry outs and general housekeeping

General Store Maintenance
o Cleaning: dusting, sweeping and vacuuming entire store and property
o Filling Shelves
o Merchandising old and new products
o Keeping isles clean and safe for customers
o Keeping all Displays looking clean, fresh and full
o Weeding ground around entire property
o Cleaning Parking lot
o Cleaning Bathrooms
o Keeping all greenhouses clean
No garbage, debris, trip hazards, junk, weeds under tables
Plant Care
o Watering
Using and Lifting a hose
Watering quickly and multiple times a day if needed
Learning how the water system works and making sure they are working at all times
Driplines and field lines etc.
Making sure all plants are on water lines at all times fixing as needed
o Condensing tables
o Empty racks and shipments
o Pruning and weeding
o Checking that everything is priced and in sellable condition
o Plants organized and easy to find
o Monitor plant health to ensure quality,
checking for water daily, and water when plant requires it
o Up-potting plants
o Maintaining the plants in the sold area
o Maintaining all flowerbeds and baskets around entire property
Watering, weeding and pruning
Dailey and weekly Task Lists
o Completing all verbal, written and personally assigned task quickly and efficiently

Customer Service
o Provides excellent customer service to all customers entering the garden centre, by educating them in the care and maintenance of annuals, perennials, nursery stock and related products.
o Smile, makes eye contact with and greets customers.
o Guides customer to the location of requested items in a timely manner
o Answers questions and provides friendly advice and services to customers.
o Suggests value-added and related products to customers to ensure they go home with what they need.
o Ends the discussion with the customer using a closing statement (e.g., Is there anything else I can do for you today? Did you find everything you were looking for?
o Responds to and handles customer inquiries, requests and concerns in a timely manner, over the phone and in person.
o Handles multiple customers in an effective and efficient manner.
o Deals with challenging situations in a professional manner.
o Learns about new lawn and garden products on a regular basis.
o Helps customer load soils and carry outs when needed
o Keeps up to date with in-store promotions, in-store deals and product locations
Floral Shop
o All team members are required to learn wrapping and creating arrangements quickly
o Cleaning flowers once a week
o Keeping the floral shop looking clean and tidy at all times
Merchandising
o Create visually appealing displays by arranging plants and products on shelves, rotating stock, and ensuring accurate pricing and signage