Who we are:
Reliable Controls is dedicated to reducing the carbon footprint of buildings around the world. Our team specializes in the design, development, and assembly of building automation controls and software programs.
We align ourselves with the right people and empower them in the right ways. An established company based in Victoria, BC, we nurture a strong culture of communication, trust, and collaboration. Embracing a worklife balance, promoting continuous learning, and celebrating our achievements are a few of the ways we show our enduring commitment to employees. Lets combine our passions for building a greener future!
Your mission:
We are seeking a driven and experienced Manufacturing Operations Manager to lead and elevate our production, inventory, and quality assurance functions. With a strong commitment to team development and process innovation, youll ensure our productsand our peoplemeet their highest potential. In this role, you will champion the optimization of our manufacturing processes, ensuring efficiency, safety, and quality across all departments. Your leadership will empower teams, streamline workflows, and drive continuous improvement in a collaborative environment. You wont be navigating this alone; youll be backed by the VP of Operations, a collaborative leadership team, and a supportive business environment committed to setting you up for success. Youll play a key role in aligning operational practices with ISO and Lean principles, supporting both day-to-day excellence and long-term strategic goals.
What we offer:
- Highly competitive extended health and dental plans for you and your family
- A yearly RRSP contribution on the companys behalf, plus an employee contributionmatching program to help you grow your financialwell-being
- Participation in company profit sharing scheme
- Paid time off to volunteer and give back to the community, on your own or as a part of a group with yourcoworkers
- Freeon-premiseparking, or choose our green transportationoptionand be paid for it
- Social Committee eventsalmost everymonth, from potlucks, game nights, and LAN parties to camping andskiing
- Awards and recognition for service and accomplishments
- Assistancewith tuition or skills training relevant to yourrole
- A rewarding career doing work thatmatters
What we hope to create:
Solutions for building operators to enable the vision of Net-Zero Emissions by 2050. Help us get there.
In this role you will:
Ensure our most valuable assetour teamis well supported, highly engaged, effective, and safe
Manage product flow through each manufacturing stage, resolving constraints and optimizing efficiency
Ensure shipping delivery times consistently meet internal objectives
Supervise and motivate the production, inventory/receiving, shipping and, quality teams
Oversee production staff scheduling and day-to-day coordination of activities
Ensure procedures, work instructions, and processes are followed accurately and consistently across all manufacturing functions
Own ISO-related activities, including process documentation and adherence, risk/impact/aspect assessments, process reviews, and effective root cause analysis
Meet or exceed established quality control objectives for the manufacturing team
Lead and manage ship holds, prototype processes, and aging sales orders
Manage the employee lifecycle within the team to support both growth and succession planning
Support the VP of Operations with strategic activities such as SWOT analysis and annual departmental planning
Ensure assembly documentation is kept accurate and continuously updated
Review and approve technical instructions from engineering and provide feedback to improve manufacturability
Ensure successful implementation of engineering changes across all process areas
Analyze product and employee quality data to create actionable plans that resolve and prevent failures
Drive lean methodology and foster continual improvement in both processes and products
Oversee maintenance schedules for production machinery and equipment, ensuring timely execution
Maintain efficient and effective inventory levels in line with manufacturing objectives
Manage the inventory cycle count process to ensure audit readiness and data accuracy
Manage the Health and Safety program and lead the team responsible for its implementation
Forecast staffing needs and report resource requirements as necessary
Communicate routinely and effectively with staff through regular team meetings
Conduct productivity reviews and provide performance feedback to team members
Complete annual performance evaluations for all direct reports
Perform other duties as assigned
You'll have access to:
- A structured onboarding program to get you up to speed
- Access to online training courses
- A mentor and a collaborative, experienced team
- A yearly training allowance to support your growth
This role might be right for you if you have:
- Post-secondary education optionally related to operations management, electronics or manufacturing
- A minimum of 5 years of leadership experience and training
- Strong computer and analytical skills to support operational decision-making and planning
- Solid technical expertise in manufacturing processes (ideally electronics manufacturing)
- A proven track record of leading manufacturing teams with a high degree of emotional intelligence
- Knowledge and understanding of ISO 9001 and IPC standards in an electronics manufacturing environment strongly preferred
- Experience in workforce planning, shift scheduling, and performance improvement strategies
- Working knowledge of Lean Manufacturing, Six Sigma, or Kaizen methodologies is considered an asset
- Hands-on experience with ERP systems such as SAP, Oracle, or similar production planning tools
- A history of successfully analyzing production data to drive operational improvements
- Experience with root cause analysis, CAPA (Corrective and Preventive Actions), and continuous improvement initiatives
Youll be successful in this position if you:
- Lead with strong emotional intelligence and inspire your team through clarity, support, and accountability
- Take a data-informed approach to solving challenges and improving processes
- Apply your technical knowledge to enhance product quality and production efficiency
- Keep safety, quality, and continuous improvement at the forefront of everything you do
- Can juggle shifting priorities while maintaining a calm, proactive presence on the floor
- Navigate standards and systems with confidence, ensuring process compliance and operational excellence
- Champion lean principles and coach others on implementing best practices
- Use ERP tools to maintain workflow visibility and manage resources effectively
- Stay focused on outcomes and take ownership of team success
- Bring a positive, solutions-oriented mindset to every challenge
Lets connect!
At Reliable Controls, we value more than experiencewe seek alignment with our core values. Were committed to continuous improvement and investing in our teams growth. Lets connect. Wed love to hear from you.