Join our dynamic team of accessibility experts where we provide high-quality accessibility solutions to help individuals with mobility limitations live independently. As a Sales Administrator, you'll play a key role in supporting daily operations, coordinating customer service activities, and ensuring smooth business processes.

Accessibility Professionals is a leading supplier of accessible showers, wheelchair lift systems, and other home accessibility products, serving customers across Canada and the U.S. Our team is committed to delivering exceptional customer experiences through responsive service and efficient administrative support.

If you're highly organized, enjoy problem-solving, and thrive in a fast-paced environment, this role may be a great fit for you!

Responsibilities

• Provide administrative support across multiple departments, including customer service, order processing, case management and accounting.
• Process and track customer orders, vendor purchase orders, returns, and credits with accuracy.
• Maintain meticulous records, ensuring all details are accurately documented in CRM systems.
• Address customer inquiries and concerns with a solutions-oriented approach.
• Share insights and feedback with the team to improve processes and enhance customer satisfaction.

Skills

• Customer-Focused – A passion for delivering outstanding customer service and maintaining strong relationships.
• Organized & Detail-Oriented – Ability to manage multiple tasks efficiently while ensuring accuracy.
• Proactive Communicator – Not afraid to pick up the phone and move things forward.
• Problem-Solver – Thrives in a fast-paced environment, able to resolve issues efficiently.
• Tech-Savvy – Proficiency in CRM/ERP systems and related tools (Outlook), with the ability to quickly learn and adapt to new technologies.
• Team Player – Works collaboratively with internal teams to ensure smooth operations.