The candidate will be responsible as a Solution Architect for designing, deploying, and managing ServiceNow applications development and solutions that meet both current and anticipated requirements.
Responsibilities:
- Design end-to-end solutions on the ServiceNow platform, maximizing out-of-the-box features
- Experience with designing ServiceNow Integration using Connectors and spokes
- Develop and manage integrations with external systems via APIs, REST, SOAP, and other methods
- Strong technical skills in ServiceNow, including scripting, development, and testing.
- Develop and document integration blueprints, including data mapping, transformation, and workflow orchestration.
- Design and implement solutions that leverage ServiceNow's APIs and integration tools to connect with external systems
- Provide technical guidance and mentorship to development teams, ensuring industry best practices
- Provides guidance to ensure that all updates, enhancements, changes, and projects are completed with minimal bugs and defects
- Participate in and/or lead design workshops, development, testing, and deployment activities
- Engage as a primary technical point of contact with executive-level clients, supporting engagement and program managers
- Provide expert-level support and technical mentoring to the implementation team
- Collaborate with Product Management and the rest of the ServiceNow leadership team to drive implementation and enhancements
- Create/update detailed documentation of all products including but not limited to design documentation, technical operations, support documentation, and release notes.
- Ensure all work adheres to standard work, policies, and best practices for development and platform maintenance.
- Expertise in ServiceNow development and applications/ modules ITSM
- Collaborate with Enterprise Architecture teams to ensure enterprise design decisions align with ServiceNow best-practices
Requirements
Required Qualifications
- 10+ years working on the ServiceNow platform with hands on development experience
- ServiceNow Implementation experience
- ServiceNow Architect experience
- ServiceNow Product landscape experience
- Experience with scripting in the ServiceNow platform using JS: Business Rules, Client Scripts, UI Actions, UI Pages, Angular JS, Jelly, etc.
- Excellent interpersonal skills, customer centric attitude, and situational awareness
- ServiceNow certifications
- ServiceNow Certified Administrator(Must have)
- ServiceNow Implementation Certifications