Manager, Commercial Insurance (In-office/Full-time)

Vaughan, Ontario

POSITION OVERVIEW:

isure insurance inc. is looking for a highly motivated individual to join our team of management and staff dedicated to providing innovative solutions and services. This role is responsible for the overall commercial insurance operation and commercial marketing relationships. Essentially the entire client experience is under the responsibility of the Manager, Commercial Insurance.

RESPONSIBILITIES:

The Manager, Commercial Insurance will be responsible for working alongside the Chief Operating Officer to deliver the strategic vision of the brokerage through the implementation and management of sound operational practices by:

Leadership:

• Responsible for the overall results of the Commercial Division

• Lead a team of Account Executives and Account Managers

• Collaborate and lead to support and develop a high performing teams

• Leading, driving and supporting commercial business operations through isure's overall strategy, operating plan, administrative budgets and processes

• Exhibiting leadership style that fosters a culture of innovation, creativity, accountability and collaboration

• Performing financial measurements and analysis to evaluate and establish the operational matrix assessing isure's business operations and complexity to determine/forecast hiring decisions

• Develop commercial insurance knowledge and expertise of Account Executives and Account Managers

Market Relationships:

• Taking ownership of commercial market relationships and program development

• Educate our staff on new products offered by various markets

• Assist the Commercial team with finding the correct markets for risks

• Meet with market contacts regularly to ensure that relationships are well-maintained

• Escalate business accounts where necessary

Business Operations:

• Developing and establishing operating policies consistent with the isure's strategic vision and objectives and insuring their execution

• Leading the client experience through innovative IT solutions and operational best practices

• Strategically identify problems/threats, analyzing risks and assessing outcomes related to potential solutions

• Appraising and evaluating results of overall operations for quality control regularly and systematically

• Safeguarding company's best practices while ensuring legal compliancy and establishing new ones to stay competitive in the insurance marketplace

• Participating in the development and preparation of short-term and long-range plans and budgets based upon broad organization goals and objectives

Qualifications:

• Minimum 5 years of experience in Commercial Insurance preferably in an insurance brokerage/company setting

• Bachelor degree in Business Management preferred

• CAIB / CIP / FCIP designation an asset

• In-depth knowledge of insurance brokerage business practices and processes

• Understand how products and services impact client needs and develop processes to improve quality

• Strong initiative, leadership and strategic thinking abilities

• Ability to work independently and with all levels of the organization

• Exceptional communication, collaboration, and negotiation skills required to affect change and to build effective working relationships.

• Solid knowledge and understanding how products and services impact customer needs and develop processes to improve quality

• Previous experience working with SigXP is an asset

• Ability to be a self-starter with strong written and oral communication skills as well as organizational skills

• Advanced skills in Outlook, Excel, Word