Title : Business Support Analyst/Specialist
Duration : 9 Months
Location : Toronto , ON
Must Have:
Ability to work with Multiple business partners
Bilingual EN/FR Budget management/Reporting
Consumer Outreach Consumer recruitment, screening, scheduling / organizing virtual, in-home and in-store interactions and data integration of Consumer engagements Dynamic Flexibility Learning Agility Project Management Record keeping
Responsibility:
Reviews the process requirements by communicating with the clients or users. - Assists in documentation of client requirements for the product developers to initiate a business plan or design and develop a product. - An associate business analyst also identifies the opportunities to expand the Product of business by adapting new policies and systems. - Participates in the testing and launching of new systems; products; services and solicits feedback from end users to suggest improvements. - Interacts with clients to identify their requirements and expectation from a product or service and provide feedback to staff. - Involved with training for clients and staff.
Client Notes :
We are looking for someone to centrally own a internal consumer project. Work will include fielding business requests to engage with Consumers: Consumer recruitment, screening, scheduling / organizing virtual, in-home and in-store interactions and data integration of Consumer engagements.
The role will also include budget management / reporting, and compliance with Client research methodologies.
The role will also require some scrappy outreach methods to target specific demographics (e.g. Mums with Babies, Students).
The role may include occasional travel.
Skills Required: Learning agility, flexibility, bilingual EN/FR, ability to work with multiple business partners, project management and record keeping.
On the Job Learning: Consumer research supply chain, qualitative research 101, moderating (for FR), use of ChatGPT.