Salary Range: $75,000-80,000 (CAD)

Grow your career with a company that shares your passion! Our Campus Division has an exciting new opportunity to join the Sodexo team as our next Senior Manager, Campus Food Service in Windsor, Ontario.

At Sodexo, our purpose is to create a better everyday for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.

How You'll Make an Impact:

• Oversee and manage the daily operations of an All-You-Care-to-Eat (AYCTE) residence dining program, ensuring a high standard of quality, safety, and service.
• Lead and motivate a diverse team in a unionized environment, maintaining positive labour relations and ensuring compliance with collective agreements and workplace policies.
• Deliver exceptional customer service and maintain strong client relationships
• Design and execute marketing initiatives and customer engagement strategies to promote dining services, drive participation, and enhance student satisfaction.
• Create a welcoming, inclusive "home away from home" environment for students through personalized service, thoughtful programming, and community-building initiatives.
• Foster meaningful student interaction, engaging with students regularly to gather feedback, build rapport, and enhance the overall dining experience.
• Manage and support allergy and nutrition programs, ensuring proper communication, training, and resources for students and staff
• Work collaboratively with Residence Life and campus partners
• Ensure ongoing client satisfaction and maintain a strong partnership with stakeholders.
• Continuously evaluate and improve service delivery, operational efficiency, and program offerings to meet the evolving needs of the campus community.
• Manage financial performance of the residence dining program, ensuring alignment with budgetary goals and operational efficiency.

What You'll Need to Succeed:

• Post-secondary education in Hospitality, Business, or related field, with 3–5 years of progressive leadership experience in food service operations.
• Leadership experience in a university or college environment
• Experience managing in a unionized environment, with strong knowledge of labour relations and collective agreements.
• Proven success in budget management, including labour and food cost control, inventory oversight, and financial reporting.
• Experience managing an All-You-Care-to-Eat residence dining program is considered a strong asset.
• Strong customer service and client relationship skills, with a passion for creating a welcoming, student-focused dining experience.
• Knowledge of nutrition and allergy management, including regulatory standards and best practices in communication and accommodation.
• Excellent interpersonal, organizational, and leadership skills, with the ability to collaborate effectively with campus and residence life stakeholders.

 What Makes Sodexo Different:

Working with Sodexo is more than a job; it's a chance to be part of something greater because we believe our everyday actions have a big impact. You belong in a company that allows you to act with purpose and thrive in your own way. In addition, we offer:

• Flexible work environment
• Competitive compensation & great employee benefits 
• Training and development programs
• Countless opportunities for growth
• Corporate responsibility & sustainability
• An award-winning employer for Sustainability, Diversity & Inclusion, Corporate Social Responsibility, and much more. View Sodexo's latest awards here
• And so much more!

Sodexo is committed to Employment Equity and Diversity. We do not discriminate against any employee or applicant for employment because of national origin, race, religion, ethnic group, age, disability, gender, sexual preference, sexual or gender identity, status as a veteran or any other federal, provincial or local protected class.

We welcome and encourage applications from people with disabilities. Accommodation is available on request from candidates taking part in all aspects of the selection process.

Sodexo is committed to providing a safe and healthy working environment for our team members, customers, clients, contractors, business partners, guests, and members of the public with whom we regularly interact. We require that all new hires in hospitals, long term care facilities, and senior homes to be fully vaccinated against COVID-19 and may require any other new hires to be fully vaccinated based on the location and scope of their employment.

Thank you for your interest in Sodexo.

Please note that only those candidates under consideration will be contacted.

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