Title: HR Generalist, Canada
Salary: Based on Experience + Vacation + Benefits

Location: Thornhill, ON *Hybrid

Length: Full-time, permanent

Reporting Manager: VP of HR

About Us:

At WellnessLiving, we empower thousands of health and wellness business owners to turn their entrepreneurial dreams into reality. Our mission-critical software fuels their vision, supporting millions of clients around the world in their wellness journeys. With a deep commitment to putting our customers first, we foster a culture that values high performance, adaptability, and accountability. If you are a skilled professional who thrives in a fast-paced, customer-focused environment and are passionate about making a meaningful impact on the health and wellness industry, we would love to connect with you.

About You:
We are a growing team of bright, ambitious individuals who are seeking like-minded candidates who can help us take our brand to the next level! We are looking for someone who can think outside of the box and isn't afraid to push the envelope.

At WellnessLiving, our team is driven by four core values that shape everything we do. If you share these values and meet the qualifications outlined for this role, we encourage you to apply - we'd love to learn more about you!

Customer First – We approach every challenge with a customer-focused lens, driven by an obsession with our customers' happiness and success.

Excellence – We approach every task, whether big or small, with a steadfast commitment to exceptional execution and the pursuit of greatness.

Accountability – We take full ownership of our decisions, actions, and outcomes – both successes and failures.

Adaptability – We recognize that sustained success demands that we be malleable and purposefully evolve, acknowledging that the world is dynamic and constantly changing.

Responsibilities:

• Provide support to all North America team members for various HR issues including but not limited to compensation, disciplinary matters, disputes & investigations, performance & talent management, productivity, and morale
• Provide consultation and guidance to Managers regarding HR issues; participate in disciplinary actions, PIP's, terminations and investigations.
• Assist with the development and implementation of HR processes & policies.
• Participate in the talent acquisition and recruitment processes; collaborate with department managers to understand skills and competencies required for openings
• Provide support for the Recruitment team to help facilitate hiring of qualified candidates, evaluating job descriptions, offering guidance for best practices in talent management
• Assist in the new employee onboarding process and facilitate and manage the required training and development.
• Manage employment agreements including but not limited to drafting and issuing employment contracts, handle negotiations during offering stage to secure top talent.
• Participate in Company benefits renewals and administer benefits enrollment for new hires
• Promote HR programs to create an efficient and conflict-free workplace
• Undertake tasks around performance management e.g., drafting salary increase letters
• Gather and analyze data with useful HR functions, e.g., time to hire and employee turnover rates
• Maintain knowledge of trends, compliance with federal, provincial employment laws and regulations and recommend best practices to maintain compliance.

Skills & Qualifications:

• Experience in supporting all HR functions including talent acquisition and onboarding, employee relations, compensation and benefits and both Canada and US legal compliance.
• Collaborative approach to working with department managers to understand required skills and competencies.
• Knowledge of best practices in talent management and providing support to the Recruitment team.
• Proficiency in managing employment agreements, including drafting and issuing contracts.
• Involvement in Company benefits renewals and administration of benefits enrollment for new hires.
• Capability to address various HR-related topics, including leaves, compensation, and conflict resolution.
• Experience participating in disciplinary meetings, terminations, and investigations.
• Promotion of HR programs for an efficient and conflict-free workplace.
• Support to HR Manager in developing and implementing HR processes and policies.
• Experience in tasks related to performance management, such as drafting salary increase letters.
• Data gathering and analysis skills for HR functions like time to hire and employee turnover rates.
• Knowledge of trends and compliance with employment laws, recommending best practices for maintaining compliance.

Please note that those who meet the qualifications for the position will be contacted directly.

We appreciate you taking the time and look forward to reviewing your application.

WellnessLiving is an equal-opportunity employer. At WellnessLiving, we are proud to embrace and celebrate differences. Employment at WellnessLiving is based purely on a candidate's qualifications and experiences as they directly relate to professional competencies. WellnessLiving does not discriminate against any employee or potential employee because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, family or parental status, or any other status protected by the laws and regulations in the locations where we operate. Furthermore, we will not tolerate bias or discrimination of any kind from our employees or customers. At WellnessLiving, we bring everyone together to create something incredible! We are a unique and diverse blend of leaders and action-takers, and that mindset encompasses our passion and commitment to our product and our employees.
We utilize AI to generate summaries of interview notes as part of our candidate evaluation process. This helps ensure a fair and consistent review while maintaining a human-centered hiring approach.