About us

STRIVE is a Vancouver based recruitment firm offering recruitment solutions in the specialist areas of Accounting & Finance, Corporate Administration and Operations. We are passionate about recruitment at STRIVE and commit to offering an upfront, genuine and consultative approach to everything we do-which is a big reason as to why we have been successful. Our proactive recruitment approach allows us to uncover high calibre professionals for niche, specialized and what are often regarded as "hard to fill" roles. At the same time, our simple philosophy recognizes the need to fully understand every client and candidate's motivations, requirements and objective.

The Role

Our client is a specialized logistics/transportation service provider that focuses on value creation for companies with complex supply chains. They provide best-in-class transportation in Canada, the USA and worldwide by truck, rail, ocean and air. They were designed from the ground up to address persistent issues in the supply chain and provide nimble, consistent and reliable solutions.

Responsibilities

Managing an existing book of business (anywhere from 35-40 accounts)

Following up with clients and re-building rapport on accounts that have either lost traction or are in need of regular attention

Provide excellent customer service and customer relations

Communicate both verbally and in writing with clients in a timely manner

Other duties as assigned

Requirements

A Customer Service oriented "people person" who has an ambitious attitude

Account Management experience is an asset

Strong phone presence with excellent communication skills, both verbal and written

Ability to be self-motivated and multi-task, and trainable/willing to learn

Must have ways of thinking outside of the box and improve the quality of service to customers

#LI-SR

#INDSTRIVE3