- Free on-site parking
- Hybrid schedule: 2-3 days/week in office
- 36-hr work week for a healthy work/life balance
- Company parties
- Competitive salary
- Dental insurance
- Flexible schedule
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
Overview
Ideal Siding is seeking a high-performing Operations Coordinator to support our HQ operations team and growing network of franchise partners. This is not an entry-level admin role were looking for someone who thrives in a high-volume environment, is confident managing multiple priorities, and has the systems thinking and initiative to keep complex projects on track.
Reporting directly to the VP of Operations, youll be a key driver of day-to-day efficiency across the company coordinating tasks, streamlining processes, and ensuring both our internal teams and franchisees get the support they need to succeed.
Please note: This is not a warehouse, logistics, or supply chain position. Candidates with only clerical or entry-level admin experience are unlikely to be a strong match.
Key Responsibilities
Franchise & HQ Support
- Act as a primary liaison for franchisees and internal stakeholders on operational matters
- Provide onboarding, training, and ongoing support on systems, tools, and processes
- Respond quickly and effectively to questions, escalations, and coordination needs across multiple locations
- Track progress on ongoing projects, initiatives, and key deliverables
- Identify inefficiencies and recommend improvements to tools, workflows, and documentation
- Ensure consistent follow-up, accountability, and communication across departments
- Keep detailed, up-to-date records of tasks, updates, and status reports
- 24 years of experience in operations, project coordination, or high-level administrative support in a fast-paced environment
- Proven ability to juggle dozens of competing priorities without dropping the ball
- Strong communication and stakeholder management skills
- Familiarity with CRMs, project management tools, and cross-functional collaboration
- A proactive mindset and the ability to anticipate needs, not just react to requests
- A Bachelors degree in Business Administration or equivalent experience in a fast-moving operations role
- Competitive salary
- Comprehensive benefits including dental and extended healthcare
- Hybrid remote working environment providing flexibility
- Monday to Friday work schedule, promoting work-life balance
We appreciate all applicants interest in Ideal Siding; however, only those selected for an interview will be contacted.
We look forward to hearing from you!
Flexible work from home options available.