NielsenIQ is seeking a talented Bilingual (English/French) Pre-Sales Enablement Specialist to play a key role in enabling sellers to be more efficient and stay focused on winning business. An ideal candidate is a proactive, deadline driven task manager with an eye for process improvement. Must be passionate about ensuring a positive customer experience and understand how to personalize messaging to ensure buyers have the right information at the right time to make decisions quickly and confidently. The ideal candidate is detail oriented with excellent communication, active listening and time management skills.
Responsibilities
· Effectively manage day-to-day tasks to ensure opportunities progress to close won as quickly as possible; including assisting with pricing and proposals and coordinating with cross functional team members as applicable to ensure a stellar customer experience (includes Post-Sales, Marketing, Product Marketing, Product, Finance, Delivery and Customer Success).
· Effectively manage numerous requests concurrently and on deadline; includes managing expectations and escalating delays to leader in timely manner
· Utilize reports to identify bottlenecks in the sales cycle and alert sellers of at-risk opportunities
· Proactively identify opportunities to improve the sales process, resolve inconsistencies and give insightful feedback to cross functional stakeholders in an effort to improve efficiency across the sales cycle
· Support product releases by gaining an understanding of new products / features, serve as a knowledge resource for sellers and provide timely feedback to Product Marketing on information requested by both sellers and clients
· Serve as an expert on internal sales processes and CRM utilization to guide sellers on best practices and ensure adherence.
Qualifications
· 2+ years of related work experience in Sales or Sales Operations, Bachelor's degree preferred
- Fluently bilingual (English/French) written and verbal communication skills
· Demonstrated ability to think strategically through identification of problems and implement successful, tactical solutions
· Self-motivated with a strong attention to detail and keen ability to prioritize tasks to ensure business critical objectives are met
· Skilled at building strong working relationships with team members in varying departments and/or levels of management
· Ability to manage multiple projects simultaneously while meeting deadlines
· Understanding of the sales cycle and common pain points sellers encounter with a desire to drive improvements
· Experience building and / or using sales performance reporting in a CRM, PowerBI or similar software
· Excellent written, verbal and active listening skills
· Ability to drive productivity working in a remote, fast paced environment
Additional InformationOur Benefits
- Flexible working environment
- Volunteer time off
- LinkedIn Learning
- Employee-Assistance-Program (EAP)
About NIQ
NIQ is the world's leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world's population.
For more information, visit NIQ.com
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Our commitment to Diversity, Equity, and Inclusion
NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NIQ News Center: https://nielseniq.com/global/en/news-center/diversity-inclusion