Duties:
- User gathering and effective communication with the stakeholders.
- Migrating the content from existing Intranet websites into the new modernized pages.
- Design and build responsive and user-friendly Intranet pages using SharePoint Online.
- Customize SharePoint components, including web parts, lists, libraries, and workflows.
- Develop custom themes, templates, and branding elements to align with Government guidelines
- Optimize site navigation and structure for ease of use.
- Implement content management best practices, ensuring consistent and engaging communication.
- Develop workflows and automation to improve content publishing efficiency.
- Perform business analysis and design to support creating SharePoint solutions.
- Provide first and second-level technical support for SharePoint-related issues, including user inquiries, system errors, and performance problems.
- Troubleshoot SharePoint site and application issues, identifying root causes and implementing effective solutions in a timely manner.
- Collaborate with cross-functional teams to gather requirements, design solutions, and implement enhancements to SharePoint sites and applications.
- Develop and maintain technical documentation, user guides, and training materials to support end-users and IT staff in using and administering SharePoint.
- Participate in testing and quality assurance activities to validate the functionality, performance, and usability of SharePoint solutions.
- Stay current with industry trends, best practices, and emerging technologies related to SharePoint and collaborate with the team to evaluate their potential impact and benefits.
- Perform business requirements and complex design in delivering solutions using out-of-box SharePoint components
- Provide expertise for the design of new processes for support of Microsoft SharePoint and related systems.
- Validation of content and data used to support migration efforts.
- Resolution of day-to-day problems arising through operational support of SharePoint.
- Development and implementation of solutions both individually and as a member of the SharePoint operations team.
- Routine reports that correlate hours worked with operational duties
- Work directly with Government technical staff and other stakeholders.
- The candidate will require own equipment
- The candidate must provide their own computer and related equipment. The computer's operating system must be a modern version of Windows or MacOS that is compatible with Azure Virtual Desktop (AVD) and related software for remote access. Windows is preferred due to better compatibility. AVD/remote-related software will be installed on the candidate's computer.
- Financial/Pricing: 20%
- Resource Qualifications: 20%
- Interview Process: 60%
- The proposed candidate must meet or exceed one of the following: University graduation in computer science or a related discipline and 4-yr relevant experience; OR 2-yr diploma in computer science or a related discipline and 6-yr relevant experience; OR 1-yr certificate in computer science or a related discipline and 7-yr relevant experience; OR a currently active professional certification or accreditation and 8-yr relevant experience Yes/No.
- Experience as a Site Collection Administrator 2 years.
- Experience troubleshooting forms and workflows (all types) 2 years.
- Experience using and supporting ShareGate 2 years.
- Experience using Microsoft SharePoint 2 years.
- Experience with the development, integration, and support of Microsoft SharePoint 2016 and Microsoft 365 SharePoint Online 2 years.
- Experience in developing integrated system and technical design specifications on complex engagements 2 years.
- Experience using PowerShell to manage Farm/Application/Site Collection/Site Features 2 years.
- Experience with Microsoft 365 SharePoint Online admin portal, reporting, configuration, and administrative tasks 2 years.
- Experience with the Government's Information Technology/Information Management policies, standards and guidelines 1 years.
- Experience with the use of Central Administration on a SharePoint environment 2 years.
- Experience in Design, User Experience (UX), and User Interface (UI) to create intuitive and visually appealing user center experiences.
- Ability to translate business requirements from non-technical stakeholders into user-centric designs, balancing user needs and design constraints to create highly functional and visually appealing interfaces.
- Experience with SharePoint Online and content management systems (CMS) and best practices.
- Strong knowledge of HTML, CSS, JavaScript, and front-end frameworks.
- Knowledge of design software such as Adobe Creative Suite is an asset
- Ability to design and implement custom web parts, themes, and workflows are asset.
- Strong problem-solving skills and ability to troubleshoot technical issues.