- Review and release customer sales orders from credit hold. This includes processing customer credit cards and reviewing payment history and account balances.
- Work with the Sales Team and customers to open customer accounts on terms. Using OCR's Customer Account Opening form, complete thorough reference, and background check prior to submitting application for approval.
- Contacting customers for payment on terms
- Posting and reconciling customer payments via cheque, wire, credit card or EFT
- Working with the returns department to issue customer credit memo's/refunds.
- Issuing Customer Invoices
- Responding to customer and staff inquires via phone and email.
- Perform general office duties including filing and upkeep of systems, faxing, and photocopying.
- Address any feedback or inquiries from vendors regarding payments. Independently investigate and resolve outstanding issues.
- Assist in regular vendor cheque runs by organizing invoices to be paid or reviewing invoices scheduled to be paid. Back up training on payment processing.
- Follow up with vendors for pending credit memos on either returned goods, cancelled services, mis-ships or price discrepancies.
- Enter vendor invoices/credit memos for payment. This includes invoices related to specific Purchase Orders, monthly expenses, and daily company Visa transactions.
- Reconcile vendor Account Statements. Investigate various discrepancies and post accounting transactions if necessary.
- 1-2 years minimum experience in Accounts Payable and Receivables
- Ability to prioritize and meet deadlines in a fast-paced environment
- Strong problem-solving skills and detail oriented
- Strong interpersonal, oral, and written communication skill
- Must have experience with Microsoft Office, Excel, and Outlook
- OSSD High School Diploma required AND
- A trade/vocational certificate or Community College Diploma in Administration, Accounting, or computer operations required
Preferred Characteristics:
- Organized, efficient, solid communicator in both verbal and written English
- Ability to independently manage the day and prioritize tasks
- take action. You respond quickly to customers and seek excellence in everything you do.
- build trust. You always act in a customer's best interest and do what you say you will
- think BIG. You have an eye to the future and bring expertise and creativity into every interaction.
- make it easy. You find ways to solve problems and bring clarity to complex challenges.
- win together.You are inclusive and collaborate to delight the customer and deliver success
- Competitive compensation (CAD 42,000-45,000) coupled with a comprehensive benefits package including medical, holiday and paid time off