Position Title :: Senior Administrative Assistant
Work Location :: Edmonton, AB
Position Type :: Contract
Duration :: 1 year
Description: Reporting to the Training & Accreditation Team Lead, the Data Administrator will perform a variety of administrative and clerical tasks. Their duties will include providing support to the Training & Accreditation team by assisting with daily tasks and helping the team manager on as needed basis. Training and Accreditation Duties:

• Monitoring Training & Accreditation mailbox by processing email requests for exam bookings, rebooking request, rescheduling exams, and cancellations.
• Handling general inquiries related to eLearning, exams, and the Learning Management System.
• Updating personal information in databases and deactivating access.
• Proofing and editing eLearning scripts and other documents used to create courses and exams.
• Overseeing the training inbox BOT (Oscar) by reconciling and analyzing Oscar s Status Reports.
• Rectifying any errors made by Oscar, specifically relating to data scraping for handwritten form submissions.
• Ensuring exam booking confirmation emails are sent out for all booked exams (daily). Reporting bug/issues and working with team to correct.
• Performing account creation, exam content group assignments, eLearning assignments and reassignments.
• Performing credential check and confirmation, user account information updates, changes, and corrections.
• Duplicate account reconciliations, addressing system access issues and updating exams in the Learning Management System when required.
• Maintaining the Accreditation and Certification Training (ACT3) database with file reconciliation, manual file creations, updates, changes, or corrections as needed.
• Performing general administrative duties including file management (e.g. maintaining naming conventions, file structures, retention, destruction management and recording important outages in the training inbox Outlook Calendar.
• Submitting and managing BERNIE requests on behalf of team to support clients.

The Data Admin will also assist the Manager, Projects and Program Support by:

• Capturing meeting minutes and documenting project action items and next steps.
• Assisting with documentation and creation of processes and procedures.
• Following up with project teams to ensure that they adhere to provided timelines and deliverables.
• Assisting with preparing project meeting agendas and stakeholder consultation materials.
• Scheduling and attending project team meetings on as needed basis.