ABOUT THE POSITION

Concorde Group entered Calgary's hospitality scene in 1987 with the opening of Republik, a college bar dedicated to alternative music fans and 38 years later has grown to become one of Canada's largest and most diverse hospitality companies. Now with a total of 21 establishments under its banner, each with its own unique vision, Concorde Group remains focused on bringing exceptional dining and entertainment experiences to Calgary. Whether you're looking for a seat on a patio, a gourmet meal, a counter-served burger and shake or a night out on the town, Concorde Group is always at the heart of fun offering something for all Calgarians.

Reporting to the HR Manager, the HR Coordinator supports the human resources team by assisting with the maintenance and administration of talent acquisition, employee services ticketing system, benefits programs, and day-to-day HR operations. The position is based out of Concorde Group Administration's Head Office and supports all of Concorde's affiliated venues and brands.

WHAT WE OFFER

• Competitive annual salary
• 3 weeks vacation
• Paid leave for sick and bereavement
• Cell phone allowance
• Comprehensive group health benefits
• Company RRSP matching
• 25% Company-wide food & beverage discount & access to frequent local business discounts/specials

WHAT YOU'LL DO

Recruitment and Onboarding

• Assist in maintaining the talent acquisition system for all job vacancies; this includes acting as liaison with venue hiring managers, identifying candidates, performing reference checks, and issuing employment contracts when required.
• Schedule and coordinate interviews between venue management and prospective candidates.
• Provide knowledge and support to venue management on recruitment and interviewing best practices, providing in-person or virtual training sessions when required.
• Aid in administering the onboarding platform to ensure new employees have a favorable new-hire experience.
• Ensure the ongoing upkeep and revision of HR templates and documents.
• Represent the organization at hiring fairs and with culinary programs at local colleges and universities.

Benefits Administration

• Serve as the first point of contact for employees regarding benefits inquiries, eligibility, enrollment, and plan changes.
• Monitor and process vacation and paid time off (PTO) requests.
• Ensure prompt onboarding and offboarding of employees from benefit plans and RRSP program.
• Perform monthly new-hire group benefits eligibility audits.

HR Administration

• Assist with all internal HR related inquiries or requests through the HR ticketing system and email and redirect to the appropriate HR personnel as required.
• Assist with the biweekly payroll process by entering employment changes, identifying and addressing inconsistencies, and reinforcing deadlines.
• Maintain accuracy in the established HRIS by updating employee data, records, and conducting regular audits on employee data.
• Provide support to venue management on the interpretation and administration of policies, programs, and best practices.
• Perform ad hoc duties as required to support the overall effectiveness of the HR Team and ensure smooth operations.

WHAT YOU HAVE

• Strong preference will be given to candidates with demonstrated prior success as an HR Administrator, Coordinator or similar role (2-3 years).
• Strong organizational skills are required.
• Post-secondary education with a focus in Human Resources, Organizational Behaviour, Management, Labour Relations, or related is a strong asset.
• Working towards CPHR designation is an asset but not required.
• Previous experience in the hospitality industry, or working for a complex, multi-faceted organization is strongly preferred.
• Well organized with a keen eye for detail and the ability to identify, analyze and solve technical and theoretical problems.
• Advanced English writing and grammatical proficiency.
• Recognized ability to build and maintain positive and collaborative working relationships with staff at all levels.
• Working knowledge of employment-related legislation in Alberta.
• Integrity, discretion and judgment with tact and diplomacy on confidential matters.
• Highly computer literate with capability in email, MS Office and related business and communication tools.

WHO YOU ARE

• Strong focus setting and accomplishing priorities.
• Takes pride in their work and respects the responsibilities and time of others.
• Knows how to maintain a work life balance that works for them and the business.
• Easily builds rapport with various personalities and positions.
• High personal and business ethics driven by an authentic and caring personality.
• Takes ownership of duties, shows initiative, is proactive, and learns from mistakes.
• Naturally positive attitude and possesses good judgment and problem-solving ability.