Job description

Join Our Amazing Remote Team as a Bilingual French Client Ambassador!

We're seeking talented, bilingual French-speaking and writing Client Ambassadors to join our dynamic remote team and support our new partners. If you're passionate about customer service and love interacting with people, we want to hear from you!

What We're Looking For:

• Bilingual French communication skills (speaking, reading, and writing) are required.
• A minimum of 1 year of customer service experience.
• Motivated team players with a desire to grow in the Customer Service industry.
• Flexible availability to work remotely, during the hours of 7AM-11PM MST.
• Eagerness to learn and grow with a dynamic, award-winning team.
• Strong work ethic, with proficiency in computers and web-based platforms.

What's in it for you?

• Full-time, remote work with the flexibility to work from the comfort of your own home.
• High-quality, paid training to ensure you're set up for success.
• Career progression and growth opportunities within the company.
• A positive, supportive work environment with a fun, friendly team.
• Comprehensive benefits package for full-time employees.
• Two weeks of vacation and 5 days of flex time each year.
• Competitive salary based on dedicated client-specific requirements.

Start Date: 5/12/2025

Job Types: Full-time, Remote

We offer a fantastic work culture, comprehensive training, and development to ensure you're ready to succeed. Not only will you help our clients, but we also offer support to the community and promote work-life balance.

What makes us stand out:

• Award-winning culture and team.
• High focus on agent engagement and support.
• Variety of clients with engaging tasks – not just data entry.
• A connected, fun team where your input is valued.

If you're ready for a rewarding opportunity with a supportive team, we encourage you to apply! To get started, please complete the PLUM Personality Assessment at the link below:

https://bit.ly/42pZekA

Only candidates who successfully complete this assessment and provide their score will be contacted for the next steps, including a group panel interview.

Job Type: Full-time

Pay: From $16.50 per hour

Benefits:

• Dental insurance
• Vision insurance

Schedule:

• Every weekend
• Monday to Friday

Application Question(s):

• Have you completed the Plum Assessment? https://bit.ly/42pZekA
• Do you have the require equipment? 2 Monitors or 1 if you have a laptop, 1 desktop or one monitor, 1 Camera, one USB corded headset, and Ethernet plugged in computer 100 Download and 10 Upload.
• Can you work Monday to Sunday?
• Can you work anywhere from 7:00 AM MST to 11:00PM MST?
• Why do you want to work for SureCall?

Experience:

• Customer service: 1 year (Required)

Work Location: Remote

Company DescriptionSureCall is an award-winning contact center and BPO company located in Calgary, AB. We offer custom solutions to companies in all industries.Company DescriptionSureCall is an award-winning contact center and BPO company located in Calgary, AB. We offer custom solutions to companies in all industries.