Must Skills: NTTData Unikix (mainframe emulation)

Purpose of the Position:

• Participate in Websphere MQ (messaging) Consolidation and NTTData Unikix (mainframe emulation) upgrade projects.

• Monitor application health and availability checks for all Shared Services (Middleware) applications, taking corrective actions to maintain health, availability, and capacity.

• Participate in Business Continuity services for Disaster Recovery.

• Provide real-time problem determination for all dependent business applications by analyzing dumps, traces, performance, and logs to determine the root cause of specific problems.

• Perform restores for Business Partners as required.

• Participate in and provide cross-training with other members of the Shared Services (Middleware) Team.

Position Accountabilities:

• Develop a thorough technical understanding of Middleware Services applications, including functions, features, configurations, operations, and maintain appropriate documentation.

• Monitor Middleware Services, taking corrective actions to ensure correctness, stability, and adherence to appropriate metrics and service levels.

• Coordinate and facilitate test plans, ensuring all test cases are successfully completed and documented, and that the solution is ready for release into a production environment.

• Develop or participate in application upgrades, patching, and hotfix installations.

Position Requirements:

• University degree, College, or technical diploma in a relevant Information Technology major or equivalent experience.

• Technical understanding of Linux/Unikix and Windows, with the ability to further develop those skills.

• Experience supporting middleware products like IBM MQ Series and NTT Emulation software Unikix is must

• Experience supporting major Linux/Unix business applications is an asset.

• Experience with a variety of application or technical applications (certifications or equivalent experience is desirable).

• Strong analytical and problem-solving skills.

• Strong written and oral communication skills to respond to internal and external requests.

• Good organizational and planning skills, results oriented.

• Excellent customer service skills, communication, teamwork, and follow-up skills.