Company: Just Protein – GYM Meal Subscription Service

LOCATION- (Kitchener, Ontario) as of now!

Hours: 24–30 hours per week
(Saturday to Wednesday, 12:00 PM – 6:00 PM)

Compensation: $20–$25 per hour (CAD), paid weekly (based on experience)

Start Date: Immediate start preferred

About Us:

Just Protein is a growing meal subscription business specializing in healthy, high-protein meals delivered across the Kitchener-Waterloo region. We pride ourselves on excellent customer service and efficient operations. We're looking for a versatile Business Assistant to join our team and help manage day-to-day operations on-site. If you are proactive, tech-savvy, and excited to wear many hats in a growing small business, we want to hear from you!

Key Responsibilities:

As a Business Assistant at Just Protein, you will play a crucial role in ensuring our daily operations run smoothly. Your duties will include:

Customer Support: Responding promptly to existing customer queries and resolving delivery issues to maintain a high level of customer satisfaction.

Sales & Inquiries: Handling new client inquiries about our meal subscriptions, explaining our services, and guiding potential customers through the sign-up process. Renewal reminders.

Account Management: Updating client accounts (e.g. changing addresses or adjusting meal plans) accurately and efficiently upon request.

Research & Development: Conducting business development research to improve our operations – for example, finding more cost-effective suppliers, streamlining workflows, or suggesting new ideas to enhance efficiency.

Content Creation & Marketing: Creating engaging marketing content to boost our brand. This includes writing social media posts and editing short videos for platforms like Instagram or TikTok (using tools such as CapCut) to showcase our meals and services.

Logistics & Routing: weekly toute optimization

Data Entry & Admin: Performing basic data entry and administrative tasks, such as maintaining an expense spreadsheet in Excel and keeping other records organized.

Scheduling & Coordination: Booking meetings with service providers (e.g. suppliers, marketing partners) and handling communications (email and phone calls) in a professional manner.

Site Visits: Might need to do visit for work.

Qualifications & Skills:

We're looking for an individual who can wear multiple hats and take initiative. The ideal candidate will have:

Experience: Previous experience in business operations, administrative assistance, and/or customer service. Experience in a small business or startup environment is a plus (you'll be handling diverse tasks).

Communication: Excellent customer service skills and clear, professional communication (written and verbal). You should be comfortable interacting with clients and partners regularly.

Self-Starter: A proactive, go-getter attitude. You're a problem solver who can work independently, prioritize tasks, and adapt quickly to new challenges without constant supervision.

Tech Savvy: Proficiency with modern office tools. This includes AI tools like ChatGPT (we use ChatGPT to help draft emails, content ideas, etc., and prefer someone familiar with ChatGPT Pro) as well as standard tools like Microsoft Excel for spreadsheets and basic data analysis.

Content Creation: Skills in basic graphic or video editing – especially experience with CapCut or similar apps to create short promotional videos. Creative flair for social media content is highly valued.

On-Camera Comfort: Willingness to occasionally appear in promotional social media content (e.g. being in a short video or Instagram story). You should be comfortable in front of a camera if needed.

Logistics Knowledge: Familiarity with delivery routing software such as Onfleet or Circuit etc. is a plus.

Organization: Strong organizational skills with high attention to detail (for handling account changes, scheduling, data entry, etc. accurately).

Reliability: A dependable work ethic and reliable transportation to commute to our Kitchener facility. Since this role is on-site and involves possible local errands, you must be able to consistently arrive on time and travel locally when required (mileage for work errands is reimbursed).

What We Offer:

Joining Just Protein means you'll be part of a friendly, entrepreneurial team. Here's what you can expect:

Competitive Hourly Pay: $20–$25 per hour, based on your experience and skills. We also pay weekly so you have quick access to your earnings.

Consistent Schedule: Stable part-time hours (24–30 hours/week) on a fixed schedule (Saturday through Wednesday, 12 PM – 6 PM). Enjoy Thursdays and Fridays off while still getting steady hours each week.

Tools & Resources: We provide a company laptop and any other necessary equipment/software to help you perform your job effectively.

Travel Reimbursement: If you need to drive for any business-related errand or site visit, we will cover mileage or transit costs for those trips.

Growth Opportunities: As a growing company, we offer the chance to learn and take on more responsibilities over time. You'll get exposure to many aspects of the business (operations, marketing, customer relations, etc.), which is great experience for career growth.

Team Environment: Work in a supportive environment where your ideas and contributions are valued. We're a small team, so your work will have a direct impact on our success.

Immediate Start: An opportunity to start right away – we are eager to fill this position quickly and welcome the new team member as soon as possible!

How to Apply:

If this role sounds like a great fit for you, we'd love to hear from you! Please send your resume and a brief cover letter outlining your relevant experience to [email protected] . Be sure to include “Business Assistant Application” in the subject line of your email.

Applications will be reviewed on a rolling basis. We encourage you to apply early. Only candidates selected for an interview will be contacted.