Software Developer - Site Reliability

Saskatoon, SK

Are you energized by solving complex technical challenges at scale? Does building resilient, high-performing systems get you up in the morning? Were looking for a Software Developer to join our Site Reliability Engineering (SRE) team and help us deliver secure, scalable, and highly available services to thousands of users worldwide.

About the Job

Vendastas SRE team is on a mission to build the foundation for operational excellence, performance, and reliability across our SaaS platform. As a Software Developer on this team, youll go beyond writing code youll influence the infrastructure that powers Vendastas platform, enhance system observability, and lead incident response practices that make our systems stronger with every challenge.

Youll join a highly collaborative group of engineers who automate toil, codify best practices, and advocate for a culture of ownership, learning, and continuous improvement. Whether youre building internal tooling to improve deployment pipelines or solving architectural bottlenecks that impact system uptime, your work will directly influence how our platform evolves and scales.

Your Impact

As a Software Developer, you'll work with other SREs, platform engineers, and product development teams to:

• Design, implement, and optimize resilient infrastructure systems and tools that ensure performance, reliability, and scalability.
• Lead efforts to improve observability through logging, metrics, alerting, and tracing systems (e.g., Prometheus, Grafana, OpenTelemetry).
• Own the development of infrastructure-as-code (IaC) and CI/CD improvements that reduce deployment risks and time-to-resolution.
• Diagnose complex issues across distributed systems and proactively address architectural weaknesses.
• Participate in and lead incident response, postmortems, and root cause analysis with a focus on continuous learning.
• Drive adoption of SRE principles across engineering teams, championing reliability as a shared responsibility.

What You Bring to the Table

Youre a seasoned software developer with a passion for building reliable systems and enabling teams to ship software with confidence. You thrive in ambiguity, take ownership of big problems, and bring clarity through thoughtful design and execution.

• 2 - 4 years of experience in software development, SRE, DevOps, or infrastructure engineering.
• Expertise in a modern programming language such as Golang, Python, Java, or similar.
• Hands-on experience with cloud platforms (e.g., AWS, GCP) and container orchestration (e.g., Kubernetes).
• Strong background in system design, with an emphasis on scalability, fault tolerance, and security.
• Deep knowledge of version control, CI/CD pipelines, and Git-based workflows.
• Experience with observability tooling (e.g., Grafana, Prometheus, Datadog, ELK).
• Proven track record of mentoring peers and influencing technical decisions across teams.
• Familiarity with service-level objectives (SLOs), error budgets, and incident management frameworks.
• Contributions to open-source projects or SRE community initiatives.
• A degree in Computer Science, Engineering, or related field (or equivalent experience).

About Vendasta

We help businesses get more customers. And keep them. Vendasta is an AI-powered customer acquisition and engagement platform built for SMBs and the partners who support them, providing the tools needed to attract, engage, and retain customers, increasing lifetime value and building loyalty. From creating awareness to nurturing lasting customer relationships, Vendasta offers a suite of solutions with AI assistants that streamline every stage of the customer journey. By combining a business's unique data with AI and automation, Vendasta simplifies marketing, sales, and operations, eliminating the need for multiple disjointed systems.

Perks

Join the Vendasta team, where your well-being and growth come first. Step into a workplace that blends competitive health benefits with true flexibility, including flex time and an annual work-from-anywhere policy. Take ownership of your future with our Employee Options Program, and enjoy the little things, like daily snacks, a vibrant cafeteria, and catered Friday lunches at our offices.Invest in your growth through education reimbursement, in-house learning opportunities, and a suite of leadership development programs. Were driven by our values; Drive, Innovation, Respect, and Agility, and it shows in everything we do. Give back through community initiatives and volunteer opportunities, and build more than just a career, build a life you love. At Vendasta, youll find the support, the challenge, and the culture to thrive. Discover your potential. Make an impact. Grow with us.

Please apply on our company website by May 5, 2025.