CATULPA COMMUNITY SUPPORT SERVICES INC.
JOB POSTING COMPETITION Internal/External #474-2025-26
Full Time (35 hours) or Part Time (20 to 25 hours) a week

Contract May 1st to August 29th, 2025

POSITION: Summer Student- Passport Program, Adult Services

LOCATION: Barrie with travel throughout Simcoe County

PURPOSE OF POSITION:
The Passport Program is a reimbursement funding program for adults within Ontario, to access services and supports within their communities.

The purpose of the position is to support the increase of the utilization of the Passport Program, ensuring existing clients are aware of and able to use their assigned funding to access their community. Observation of service issues, trends in funding not being utilized and to report client concerns to Passport team.

STATEMENT OF MAJOR RESPONSIBILITIES:

Work with Supervisor and staff to prepare an up-to-date utilization report

Assist in the contact and review of information related to the program

Assist with client information about funding amounts and how to access it.

Work with Supervisor and staff to identify trends, complaints regarding communication within the program( ie mail out and email correspondence)

Assist with coordinating meeting times with Direct Funding worker, to address any ongoing concerns

Maintain utilization report for accurate and current information related to client feedback

Ensure client contacts is up to date

Provide support for additional research and program tasks, as assigned.

Must be aware of and adhere to Health & Safety Policy Rules & Regulations.

To adhere to all agency standards, policies and procedures demonstrating knowledge and skill in decision making and problem solving and participating as a team member.

Provide a welcoming, professional working environment, respecting the values, culture, and beliefs of staff, persons served, and their families.

QUALIFICATIONS:
Education and Experience

Enrolled in a relevant post-secondary education program (Social Services)

Experience working in a fast paced environment preferred

Experience working with adults and families, with developmental requirements preferred

Customer Service and confidence with Excel, public speaking

Knowledge and Skill Level

Willingness to seek out and develop community partnerships.

Knowledge of local community resources is considered an asset.

Excellent communication, problem solving and organizational skills.

Ability to work independently with minimum supervision.

Ability to organize workload and establish priorities.

Strong computer skills and proficiency in grammar and spelling.

Knowledge and experience with Zoom, and Microsoft 365.

Ability to use good judgement, discretion, tact, and courtesy in dealing with enquiries.

Respectful of the confidential nature of the agency.

A working understanding of French Language is beneficial

Valid drivers license and access to a reliable vehicle is required.

This position is not within the bargaining unit.

Eligible staff will have the opportunity to apply to work from an approved home location for up to 50% of their work time. Restrictions apply and are covered in our Alternate Work Options Policy.

Hourly Rate: $16.20 per hour
Date of Posting: March 13, 2025

If you are interested in this position, please apply by 4pm, March 24th, by uploading your resume via the BambooHR Link provided below:

https://catulpa.bamboohr.com/careers/210?source=aWQ9Nw%3D%3D

We are an equal opportunities employer.
Where needed, accommodations for disabilities will be made available upon request.
Only those applicants selected for an interview will be contacted.