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Vehicle Sales Manager
Tusket Ford is a family-owned business with an intense focus on integrity and customer satisfaction since it was founded over 50 years ago. We would like to invite the same customer-driven individuals to consider joining our team as Vehicle Sales Manager.
ROLE:
The role of the Sales Manager entails implementing, adhering to and supporting the Customer Buying process and any new initiatives established by dealership management for the goal of continual improvement, staff engagement, employee development and accountability and most importantly customer satisfaction.
The most important role in this position is one of leadership! Can you help lead a team of professionals towards a common goal of continual improvement and dedication to customer service?
RESPONSIBILITIES:
- Work directly with the Sales team to train and continually improve knowledge, skills and a culture of accountability and professionalism
- Encourage and support Sales team to foster the discipline and motivation to accomplish their tasks and goals
- Meet with customers and provide necessary information and support throughout the buying process, including but not limited to, deal desking, product knowledge and follow-up on commitments.
- Handle customer concerns with empathy and tact
- Continually monitor the effectiveness of internal processes and work with staff and management towards improvement
- Develop and maintain an excellent understanding of Ford of Canada products and programs and ensure dealership compliance with these programs
- Understand business financial data and develop goals, strategies and actionable plans to improve results
- Assist and support management in the implementation of sales and dealership training initiatives
- Assist and support management in fostering teamwork and positive engagement between departments
Management / Leadership experience is required, and a proven automotive sales track record is an asset.
WHAT WE OFFER:
- Base salary plus commission bonuses
- Company demonstrator vehicle plus monthly fuel allowance
- Group medical and dental plan
- RRSP Matching Program
- Paid vacation
- Total compensation may range $65,000 to $90,000+
- Great working atmosphere!
Please send resumes and contact information to [email protected] or stop by and see us!