Rove Concepts is a high-end, online mid-century modern furniture business with a head office located in Vancouver, BC. For over 13+ years, we have built trust with customers through delivering quality products and outstanding service to doorsteps throughout North America. With a strong online presence and a commitment to timeless design, we strive to create inspiring spaces for our customers. Our growth has led us to occupy five showrooms across North America, and now expanding into New York and San Francisco. We continue to expand our showroom spaces to provide exceptional customer experiences.

Position Available: Chief Of Staff

Location: Vancouver, BC

Role Overview:

As a Chief of Staff at Rove Concepts, you will play a crucial role in providing strategic support and operational leadership to the executive team, ensuring the seamless execution of key initiatives. Your responsibilities will extend beyond traditional executive assistance, offering a unique opportunity to contribute to the company's long-term vision and success. This dynamic role provides exposure to a wide range of organizational functions, fostering continuous learning and professional development.

WHAT YOU'LL DO:

• Facilitate effective communication between departments, ensuring alignment with company goals.
• Collaborate closely with the CEO and executive team to develop and execute strategic initiatives.
• Act as a trusted advisor to the CEO, providing critical insights to inform decision-making processes.
• Provide direct support to the executive team, managing schedules and coordinating meetings.
• Contribute to the development and execution of the company's strategic plan.
• Conduct research and analysis to inform strategic decision-making.
• Establish and monitor key performance indicators (KPIs) to assess the success of strategic initiatives.
• Provide regular updates and reports on performance metrics to the executive team.
• Contribute to leadership development programs and succession planning.
• Represent the company in a professional manner at events and conferences.
• Drive innovation initiatives to keep the company at the forefront of industry trends.
• Provide critical analysis and insights to support executive decision-making.
• Collaborate with other departments to ensure informed decision support.

WHAT YOU'LL NEED:

• Proven experience in an executive-level role, preferably as a Chief of Staff, Chief Operating Officer, or similar position.
• Track record of successfully supporting and collaborating with executive level leadership
• Strong project management skills with a history of successfully leading and overseeing complex projects.
• Experience coordinating cross-functional teams and ensuring project milestones are achieved.
• Track record of providing critical analysis and insights to support executive decision-making.
• Travel may be required
• Proficiency in utilizing data analysis tools and presenting actionable insights.
• Proven success in leading organizational change initiatives, including change management planning and execution.
• Experience fostering a positive and adaptive organizational culture during periods of change.
• Familiarity with the furniture, e-commerce, or related industries is advantageous.
• A demonstrated understanding of market trends and the ability to apply industry knowledge strategically.
• Exceptional communication skills with a history of clear and effective communication at all organizational levels.
• Comfort and proficiency with technology tools, including project management, communication, and collaboration platforms
• Commitment to continuous improvement and a history of identifying and implementing process enhancements.
• Previous experience handling confidential and sensitive information with the utmost professionalism.
• Demonstrated experience in contributing to the development and execution of organizational strategic plans.

What We Offer:

• Opportunities for personal and professional growth within a rapidly expanding organization.
• Competitive salary and benefits package, including extended health care, dental care, vision care, and vacation time.
• Social initiatives such as Wellness Wednesdays, Un-wine Wednesdays, weekly replenish of in office snacks and drinks.
• Free on site parking, easily accessible by public transit.
• Bring your furry friend to work and enjoy the positive impact of pets in the workplace.
• Collaborative work environment with seasoned entrepreneurs and driven talent.
• Inclusive workplace culture committed to diversity and equity.
• A dynamic and fast-paced atmosphere where innovation and creativity thrive.
• Opportunities to work within a highly motivated, young team who truly strive to make a difference.

Note: This job description is tailored specifically for the role of Concierge Customer Service Agent at Rove Concepts and is subject to change as the company's requirements and objectives evolve.

Rove Concepts welcomes applications from all qualified individuals. We're committed to employment equity and diversity in the workplace, and welcome applications from all individuals, including but not limited to members of visible minorities, persons of any gender identity or expressions, or any sexual orientation, Aboriginal persons, and persons with disabilities. If you want to be a part of our community then we're excited to hear from you!

** Only selected applications that meet the requirements of the role will be contacted **