Assignment: RQ07517 - Product Manager - Senior

Job Title: Senior Product Manager

Requisition (SS): RQ07517

Start Date: 2024-06-17

End Date: 2025-03-31

Client: Government Services Integration Cluster

Office Location: 222 Jarvis Street, Toronto

Organization: Government Services Integration Cluster

Ministry: Ministry of Public and Business Service Delivery (former MGCS)

# Business Days: 197.00

Note: Candidate is required to work onsite 3 days per week and 2 remote within Ontario.

Must haves:

• Proven experience in product planning and lifecycle execution.
• Skilled in planning product delivery and leading teams for efficient outcomes.
• Proficient in creating and managing product roadmaps.
• Knowledgeable in project management methodologies, principles, and processes.
• Expertise in defining project scope and controlling work inclusion.
• Competent in budgeting, tracking expenses, and maintaining financial constraints.

Nice to Have:

• Previous Public Sector Experience is an asset.

Description

Resource responsibilities will include gathering and prioritizing product requirements, collaborating with cross-functional teams to ensure alignment with organizational goals, and driving the successful delivery of features and enhancements that enhance the business experience. This role requires a strategic thinkers with a deep understanding of product management methodologies, strong leadership skills, and a passion for leveraging technology to drive positive change in public service delivery. Join us in revolutionizing how government services are accessed and experienced by businesses statewide.

Key deliverables will include:

• Product Roadmap: Develop and maintain a strategic plan for feature releases and enhancements.
• Feature Prioritization: Prioritize features based on impact, value, and feasibility, balancing short-term needs with long-term vision.
• Project Management: Coordinate cross-functional teams, track progress, and ensure alignment with project timelines and objectives.
• Risk Management: Identify and mitigate potential risks to project delivery and product success.
• Stakeholder Communication: Facilitate regular updates and feedback sessions among project stakeholders.
• The Vendor's Personnel will also be required to
  • Complete work and achieve milestones within the assigned deadlines;
  • Notify the Cluster/Ministry project Manager in writing of any issues or other material concerns related to the Assignment Deliverables, as soon as the he/she becomes aware of them;
  • Submit Deliverables for the Cluster/Ministry approval as they are completed;
  • Comply with the Ontario Government and the Cluster/Ministry security procedures and practices;
  • Comply with the Ontario Government and the Cluster/Ministry architecture/technology standards and best practices;
  • Comply with the Ontario Government and the Cluster/Ministry Conflict of Interest and Confidentiality Guidelines;
  • Provide knowledge and skill transfer to a designated Cluster/Ministry staff;
  • And Comply with the Ontario Government I&IT Directive, Operational Policy on the I&IT Project Gateway Process, and other applicable Guidelines, Standards and Procedures.

Experience and Skill Set Requirements

Required Skillset

• Proven experience in product planning and lifecycle execution
• Hands-on experience in managing product lifecycle/tracking using tools like Jira, KanBan, and Azure DevOps.
• Experience working with hybrid teams by utilizing collaboration tools like Miro, Microsoft Teams, FigJam, Slack, etc.
• Skilled in planning product delivery and leading distributed teams for efficient outcomes.
• Proficient in creating and managing product roadmaps, and other product artifacts such as proposals, and business cases
• Knowledgeable in project management methodologies, principles, and processes.
• Expertise in defining project scope and controlling work inclusion.
• Competent in budgeting, tracking expenses, and maintaining financial constraints.

Desirable Skillset

Product Management Expertise:

• Experience in product planning and execution throughout the product lifecycle.
• Ability to gather and prioritize product and customer requirements.
• Proficiency in defining product vision and ensuring alignment with strategy and goals of the organization.
• Capability to identify and fill product gaps, generate new ideas, and drive growth.
• Proficient in maintaining product backlog and prioritizing tasks based on business needs.
• Experienced in planning product delivery and guiding teams for timely, efficient outcomes.
• Capable of creating, updating, and delivering product roadmaps focused on growth objectives like market share, revenue, profit, adoption, and ROI.

Project Management Skills:

• Knowledge and experience with project management methodologies, principles, and processes.
• Experience and understanding of product objectives, goals, and metrics to oversee the development and implementation of large-scale projects.
• Defining and controlling the scope of the project to ensure all necessary work is included and unnecessary work is excluded.
• Planning and managing the project budget, tracking expenses, and ensuring that the project remains within financial constraints.
• Being flexible and able to adapt to changes in project scope, timelines, and resources as necessary.

Risk Management and Reporting:

• Identifying potential risks, assessing their impact, and developing mitigation strategies to minimize their effect on the project.
• Ability to articulate and prioritize issues and risks at program management and senior executive levels.
• Experience in creating and maintaining a product road map and reporting to multi-stakeholders at senior executive levels.

Technical Skills:

• Basic knowledge in Microsoft Azure cloud platform.
• Proficiency with online collaboration tools such as MIRO, Microsoft Teams, Atlassian Confluence, Trello, Microsoft Office 365, Google Drive, Zoom, and Slack.
• Experience with backlog management tools such as JIRA, Azure DevOps, and Pivotal Tracker.

Agile and Scrum Experience:

• Ability to deliver products using Agile (SCRUM) methodologies with a balanced team (product owner, user experience designers, developers).
• Experience in Scrum master role is preferred.

Communication and Relationship Management:

• Demonstrated skills in communication, mediation, and team building.
• Ability to build consensus and manage relationships effectively.

Soft Skills:

• Strong interpersonal and negotiation skills.
• Excellent presentation, verbal, and written communication skills.
• Strong analytical, problem-solving, and decision-making abilities.
• Proven track record of meeting deadlines and delivering high-profile, high-risk, complex initiatives.

Resumes Evaluation/Criteria:

Product Management 25%

• Proven experience in product planning and lifecycle management.
• Skilled in defining and executing product vision and strategy.
• Ability to gather and prioritize customer and business requirements.
• Proficient in creating and managing detailed product roadmaps.

Project Management 25%

• Experience with OPS project assessments (e.g., TRA, PIA) and financial analysis for multi-year projects.
• Proven ability to manage multi-year, multi-million budget projects, including stakeholder management, risk mitigation, and scope control.
• Expertise in formulating business and technical requirements, solving business problems, and defining product visions and goals.
• Experience in coordinating cross-functional teams for product delivery.

Technical, Deployment and Project Integration Skills - 20%

• Basic knowledge in Microsoft Azure cloud platform.
• Skilled in managing project life cycles, utilizing tools like Jira, Trello, Microsoft Project, KanBan, and Azure DevOps.
• Proficiency with online collaboration tools such as MIRO, Microsoft Teams, Atlassian Confluence, Trello, Microsoft Office 365, Google Drive, Zoom, and Slack.

Documentation Skills - 20%

• Experience creating privacy, financial, communication and IT documentation including business cases, Privacy Impact Assessments, Threat Impact Assessments, Requests for Service
• Experience in creating Agile methodology artifacts such as roadmaps, release plans, epics/features/user stories

Public Sector Experience - 10%

• Experience with Public Sector ITIL process including incident management, release management, problem management, support models, etc.
• Familiarity with the PMO Stage Gate process as implemented in Ontario Public Sector
• Experience with Service Ontario/Ministry of Government and Consumer Services business processes, gating procedures, project management requirements and business rules.