Sales Administrator

Location: Ottawa, ON / Hybrid
Status: Full-time Position, Monday to Friday

TryCycle Data Systems

About Us:
Founded in 2017, TryCycle is an Ottawa tech company bridging the gap between digital software and human connection. Our mission is to reduce barriers, increase human compassion, and improve outcomes for people with addiction, mental illness, depression, and trauma. We are deeply proud of our community-oriented health initiatives that empower and provide services to vulnerable populations including Youth, Indigenous, and Veterans. A proudly Canadian company with over 240 staff, TryCycle was named Ottawa's Fastest Growing Company of 2023 and 2024 and, in 2023 earned two Best Ottawa Business Awards. For more information, please visit our website at www.trycycle.ca

About You:As a Sales Administrator, you will be a valuable addition to our expanding Sales and Marketing team. This is a brand-new position, reporting directly to the Vice President of Sales & Marketing to support all sales activities. This role offers significant potential for career growth and mentorship. In this role, you will operate in a fast-paced tech startup environment that demands an organized, and proactive approach to sales administration, support, coordination, and the advancement of sales processes.

You will assume a pivotal role in providing essential support to both the Vice President of Sales & Marketing as well as business development and sales/marketing functions. We are seeking an individual with a background in sales support and administration, someone who thrives in supporting every aspect of the sales process, from providing administrative coordination of meetings and follow-ups to actioning tasks, developing sales materials, and maintaining a Sales CRM. You must possess superior organizational skills, be a clear and confident communicator, and be willing to learn and grow with our Sales and Marketing team.

Responsibilities:

• Work to support the Sales & Marketing team in the support of sales and client management activities (scheduling calls and meetings, creating sales proposals and presentations, creating, and owning stakeholder tracking dashboards, etc.)
• Schedule, organize and attend all Sales and Marketing meetings and events, and assist in ensuring appropriate attendees are present, preparing materials or presentations as well as documentation
• Maintain a detailed record of leads and opportunities, including their status, source, and key details
• Schedule timely follow-up activities, such as phone calls, emails, or meetings, for sales team members based on their interactions with leads and prospects
• Coordinate and facilitate communication between sales representatives and potential customers
• Utilize and maximize CRM to continue TryCycle's strong business relationships and support the growth of new business opportunities
• Own all inside sales efforts, including responding to and following up on inquiries, maintaining engagement

We're looking for candidates who have:

• 1-2 years of demonstrated sales support, sales coordination, and sales administration experience
• Experience using HubSpot, Salesforce, or another CRM platform is considered an asset
• Proficiency in using office software and tools, including calendar and email management, document creation, communication platforms, and sales platforms
• Bachelor's degree in business administration, Marketing, and/or equivalent experience in a related field
• Experience in the software or health industry is preferred

Mandatory Requirements:

• Superior written and verbal communication skills; you must be able to communicate fluently in English
• Must have strong organizational and time-management skills
• Demonstrated ability to use communication avenues effectively and must be willing to provide top-notch administrative support, manage calendars and emails, and schedule appointments
• This position will require a background check and training in privacy regulations

Work Environment

This position is hybrid, 50/50 meaning that the expectation is to work 2-3 days per week in person, in our Ottawa office (1525 Carling Avenue).

Why you should work at TryCycle:

• Brand new office space in Ottawa (free parking, free coffee & access to on-site gym)
• Health and dental benefits plan
• Employee Assistance Program
• Employee Stock Options Program
• RRSP Matching Program (coming soon!)

Our Commitment to Diversity & Equity

TryCycle is committed to fostering a diverse and inclusive workplace where all individuals are valued, respected, and empowered to bring their authentic selves to work. We believe that diversity enriches our organization and drives innovation, creativity, and success. We recognize that diversity encompasses a wide range of backgrounds, experiences, and talents. This comes in many forms, and we are always seeking to add new and different perspectives to the team. We are dedicated to creating an environment where individuals from all walks of life can thrive and contribute their unique skills and insights.

Equity is at the heart of our hiring practices. We are dedicated to ensuring fairness, transparency, and equal opportunities for all candidates, regardless of their race, ethnicity, gender, gender identity, sexual orientation, religion, disability, age, or any other dimension of diversity. In addition, we provide reasonable accommodations to ensure that all candidates have an equal opportunity to succeed in our hiring process, upon request.

We invite all qualified individuals to join us in our journey toward a more diverse and equitable future!