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IT Support Technician (1306-24-10)

Peterborough County
Peterborough, ON
Full-time
Entry Level
Avantages pour l'entreprise
Dental Insurance
Paid Time Off
Life Insurance
Employee Assistance Program
Publié il y a 24 jours Ce travail peut expirer bientôt !
We're on the lookout for top-tier talent to join our upper-tier municipality! If you're ready to take your career to new heights, learn from some of the best local government experts, or are just interested in being a part of positive work culture, where opportunities for growth and career advancement exist - we want to hear from you! Seize the opportunity to contribute to a future that will leave a lasting impact for generations. Take action today by applying and join us in shaping tomorrow together!
Why join us?
Because we are more than maintaining roads and bridges or providing land paramedic services – we're about creating a community that thrives. At Peterborough County, we are the heart of the Kawarthas! We offer more than just a job; we provide opportunities to fuel your passion for public service, collaborate with dynamic teams, and foster continuous learning and growth. Make a living and a life in a place that's not just a County; it's a community of innovation and progress. Join us and be a part of something special.
Perks of the job:
  • $28.27 - $33.26 per hour (October 1, 2023)
  • A rewarding career serving the Peterborough County community.
  • Paid time off.
  • Enrollment in the OMERS pension.
  • Health and dental benefits, along with long-term and short-term disability benefits, and life insurance.
  • Access to our Employee Assistance Program (EAP).
  • A casual dress code.
  • Growth and professional development opportunities.
  • A wellness committee that hosts challenges, events and lunch-and-learns to promote employee socialization and engagement.
  • A collaborative team environment.
  • A great location that offers a diverse landscape, tourist attractions, a booming downtown scene, a lively arts community, and a strong local business sector.
What does the job look like?
As the IT Support Technician, you are the first point of contact for County and Municipal staff technical assistance requests. You will handle multiple support requests for hardware and software, troubleshoot, resolve and document support tickets. You will work with other Corporate Services Information Technology staff members on various projects and requests. You would be a great fit if you believe your technical and problem-solving skills, attention to detail, and efficiency are able to effectively work through support tickets.
The Information Technology Department encourages and supports the County's corporate core competencies including customer service, communication, teamwork, initiative/self-management, leadership, accountability and flexibility/adaptability.
This job is for you if...
  • You have at least two (2) years of experience in a technical support and Helpdesk environment.
  • You have strong organizational and prioritization skills and can balance many competing and changing tasks and deadlines.
  • You have the ability to stay calm when the pressure is on.
  • You have a strong attention to detail and are meticulous when creating documentation.
  • You are forward-thinking and always coming up with ways to work smarter, not harder.
  • You consider yourself to be a life-long learner and are excited about the possibility of growing with a company.
  • You are easy-going and appreciate a team that knows how to laugh and have fun.
Selection Process: Get ready to showcase your skills! The selection process is expected to take place throughout June. Keep a close eye on your email to ensure you don't miss out on this exciting opportunity.
Posting Details:
  • Application Deadline: June 7, 2024 at 12:00pm (noon)
  • Estimated Start Date: July 2024
  • Position Status: Permanent, full-time
  • Hourly Rate: $28.27 - $33.26 per hour (effective October 1, 2023)
  • Position Group: Unionized, CUPE1306
  • Openings: 1
  • Hours per Week: 35
  • Competition #: 1306-24-10
Peterborough County embraces diversity and is an equal-opportunity employer. Accommodations are available for applicants with disabilities during the recruitment process. Join us in building a diverse and inclusive workplace!
In accordance with the Municipal Freedom of Information and Protection of Privacy Act, the information gathered will be used for the purpose of job selection. Any queries should be directed to People Services.
If you require this information in an accessible format or would like a copy of the full job description, please contact the People Services Department at [email protected]. Candidates invited to participate in the selection process will be provided a full copy of the job description.

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