Transit Operations Supervisor

PWTransit requires a full-time Transit Supervisor in the Squamish area. You would belong to a world-class team of innovators and industry leaders who are passionate about getting people Safely Home. You're a people mover and a difference-maker, living by a set of shared values, entrusted to safely transport people to and from their destinations. Our culture is driven by inclusivity and people who are empowered, proud, and believe in the power of a positive attitude.

We look for people who have a safety-first mindset, who are collaborative leaders, who deliver on their commitments, who empower and engage their employees to achieve great things, and who believe in inclusion.

Reporting to the Service Delivery Manager, you will supervise a group of approximately 16 Transit Operators ensuring passenger needs are met and providing leadership and support for our team. The schedule for this role is regular office hours from Monday to Friday.

Qualifications:

• High school diploma or equivalent
• A combination of several years' experience as Transit Operator or supervisory and administration roles, preferably in the Transportation industry; however, a candidate with several years of experience in management and or supervision in related fields would be considered
• Demonstrated aptitude for conflict resolution and customer service
• Class 2 driver's license or Class 5 with air brake endorsement preferred
• Proficiency in Microsoft Office (specifically Word and Excel)
• Experience working with computerized maintenance management Software (CMMS) considered an asset
• Experience in transit scheduling considered an asset

Responsibilities:

• Provide direct, on-road supervision of all transit operations in Squamish
• Perform an active role in the Occupational, Health & Safety committee for the location
• Monthly performance reporting and other document submissions
• Monitor radio communications, activity at Transit Exchanges and respond to day to day on road operational issues
• Monitor radio communication to ensure correct procedures are being adhered to and in particular that passenger transfers to other routes are consistently and properly coordinated
• Perform audits of on-time performance (covertly and overtly)
• Ensure operating procedures are adhered to
• Verify compliance (and correct staff if required) with statutes and regulations
• Dispatch and make temporary changes to routing, driver and vehicle assignments as required by traffic, capacity, breakdowns or road and weather conditions
• Initiate emergency assistance procedures in the event of vehicle collisions or passenger injuries, and initiate associated formal incident investigations
• Ensure that incident/collision reports are completed when required

Salary Range: $65,000 to $75,000 annually plus benefits