Assignment: RQ07511 - Systems Testing/QA Specialist - Senior

Job Title: Systems Testing/QA Specialist

Requisition (SS): RQ07511

Start Date: 2024-06-17

End Date: 2025-03-31

Client: Justice Technology Services

Office Location: Onsite / 21 College Street, Toronto

Organization: Justice Technology Services

Extension # of Days: 240.00

Ministry: Ministry of Solicitor General

# Business Days: 260.00

Note: This position is currently listed as "Onsite"; however, the Assignment under this request will provisionally be "Hybrid", working 7.25 hours per calendar day, sometime between 8:00-5:00 PM (excluding lunch breaks) Monday to Friday inclusive for three (3) days onsite and two (2) days remote (offsite), unless otherwise identified. These conditions are subject to change as the OPS reflects on its current situation. During the duration of the assignment, you will be under the discretion of the Hiring Manager's requirements for the assigned Project.

Must haves:

• 8+ years of demonstrated QA experience, including leading QA teams, defect tracking using a collaborative tool to manage defects and change request and to communicate status of these to all project participants
• Knowledge and experience in the use of version control systems on one or more platforms
• Knowledge and experience in all phases of the Systems Development Life Cycle
• Conceptual skills to see the big picture and assist in integrating QA/testing processes and standards
• Excellent analytical, problem-solving and decision-making skills; organizational, creativity and perseverance skills, verbal and written communication skills and interpersonal skills.

Description

Contribute towards testing activities for the delivery and product management life cycle of the CDT project. The resource will be responsible for the following activities:

Lead in the development of test strategy, preparation of test cases / scenarios, test scripts, regression test cases/scenarios required to verify solution and system.

Manage all test activities including AODA and stress/load testing.

Execute test scripts to verify solution

Reconcile, manage, record and track system or functional defects, break/fixes identified during unit and user acceptance testing.

Communication with project manager and developers to ensure application quality and alignment with project timelines

DELIVERABLES:

• Review functional and design specifications to ensure full understanding of individual deliverables.
• Identify test requirements from specifications, map test case requirements and design test coverage plan.
• Identify any potential quality issues per defined process and escalate potential quality issues to management.
• Develop, document, and maintain functional test cases and other test artifacts like the test plans, test scripts, test data and data validation.
• Supervise the executing of manual test cases and report test results.
• Oversee the documentation of software defects and track resolution and communicate defect related issues to project team.
• Development of test plans, test cases and test scripts to validate the functionality of various modules.
• Ability to create test plan, test cases and test scripts to validate those changes made to the application
• Plan, faciliate and support User Acceptance Testing and lead UAT sessions.
• Provide guidance to the business users during User Acceptance Testing
• Review user documentation and provide feedback to improve application alignment and clarity of the information.
• Management and maintenance of defect log and communication of defect related issues to project manager and project team
• Working closely with QA teams and developers holding triage sessions and ensuring appropriate prioritization of defects
• Working closely with the client lead, prioritize, schedule and remediate defects.
• Prepare test data sets that mimic real-world scenarios, ensuring the data covers a wide range of cases and scenarios.
• Ability to create and execute database queries to extract relevant data
• Execute and evaluate manual/automated test cases and report test results.
• Hold and facilitate test plan/test case reviews with cross functional team members

Experience and Skill Set Requirements

• The VOR Master Service Agreement which expires on April 5, 2025, leaves some Contracts with funding unassigned for fiscal 2025-26. If the current statement of work expires on March 31, 2025, the remaining funds can be used to exercise an option to extend the SOW beyond March 31, 2025, based on business case approvals. Such extensions will be allowable, only if the Master Service Agreement is extended beyond April 5, 2025, and be upon the same terms, conditions, and covenants contained in the SOW.

SKILLS AND KNOWLEDGE:

• Experience in planning, organizing and implementing testing efforts at the specified experience level
• Knowledge of structured methodologies for the development, design, implementation and maintenance of applications
• Knowledge and experience in the use of Computer Aided Software Engineering (CASE) tools and data query tools to aid in the development of test cases
• Knowledge and experience in the use of automated test tools and version control systems on one or more platforms
• Experience executing functional tests, non-functional tests and systems level integration tests
• Experience supporting user acceptance testing and participating in UAT activities
• Experience with quality assurance principles, practices, tools and structured methodologies
• Experience creating testing strategy documentation, test plans, test cases and test data for various types and phases of testing, including technical and business functional validation
• Experience in quality assurance and testing, including unit testing, data testing, integration testing, load testing, performance testing, etc.
• Knowledge and experience in all phases of the Systems Development Life Cycle
• Excellent analytical, problem-solving and decision-making skills; organizational, creativity and perseverance skills; verbal and written communication skills; and interpersonal skills
• A team player with a track record for meeting deadlines

Knowledge of one or more automated testing tools

CRITERIA:

Criteria 1 - Technical Skills (35 Points)

• Hands on experiences with technologies/platforms such as SharePoint, Web Services, HTML, JavaScript and VBScript, COTS, SaaS and Cloud applications
• Knowledge and experience of automation tools and use of version control systems on one or more platforms
• Demonstrate knowledge of regression, data and integration testing with enterprise level applications/solutions.
• Experience executing functional tests, non-functional tests, data testing and systems level integration tests
• Able to extract and retrieve data by using database queries (e.g., SQL)
• Demonstrated knowledge and experience in all phases of the Systems Development Life Cycle

Criteria 2 - Quality Assurance Skills (35 Points)

• Demonstrated experience in test management (Test Plan, Test Scenarios, Test Cases and Test Execution), defect management (Defect Life Cycle and Triage) and Test Execution Reporting.
• Demonstrated experience in defect tracking using a collaborative tool to manage defects and change request and to communicate status of these to all project participants.
• Experience with User Acceptance Testing and leading initial UAT sessions

Criteria 3 - Business Skills (25 Points)

• Demonstrated experience working with clients and technical teams to ensure effective resolution of defects and management of change requests are complete.
• Excellent analytical, problem-solving and decision-making skills; organizational, creativity and perseverance skills; strong verbal and written communication skills
• Provide periodic status reports, present test data defects/migration strategy and approach to executives and other stakeholders.

Criteria 4 - Public Sector Experience (5 Points)

• Previous experience working in Government or Public Sector organizations