What we do and are proud of
At Brentwood Bay Resort, we take pride in providing a luxurious boutique experience that sets us apart from other hotels and resorts in the Greater Victoria area. We are committed to offering our guests more than just delicious meals, relaxing spa treatments, and beautiful oceanfront suites. We aim to provide a truly unforgettable guest experience and support our team members in discovering and delivering their unique contributions.
Our team is made up of passionate and engaged individuals who are empowered to share their input, opinions, strategies, and suggestions. We believe in working together as a team to deliver exceptional service, and we support one another to achieve our goals. As community leaders, we value honesty, uniqueness, and a fun approach to providing graceful hospitality.
Why this role is significant
As an Esthetician, you foster an environment of holistic well-being by catering to the body, mind, and spirit. You provide facials, manicures, pedicures, and body treatments that aim to bring joy and relaxation to our guests. You use your emotional intelligence and training to identify the best treatment options to maximize your guests' experience.
A day in the life
- Welcome guests and provide courteous, professional service throughout treatment.
- Make customized treatment and retail product recommendations.
- Perform scalp, shoulder, and back massages for therapeutic or relaxation purposes.
- Perform body scrubs, body wrap treatments, and hand and foot services, including cuticle care, massages, paraffin dips, polish application, and exfoliation.
- Practice safe work environment standards and uphold health and safety guidelines.
- You stay current with industry trends and advancements in massage therapy.
What you bring to the team
- A professional and connection-oriented demeanor with a high aptitude for an interdependent role within a wellness business.
- An understanding of how guest experience is enhanced by matching your frequency, and the importance of creating an ideal spa experience for them as part of a family.
- You have a strong commitment to the artistry of your work and a conscientious attitude towards your responsibilities.
- A genuine care for the guest perspective and a collaborative mindset that allows you to work effectively.
- A passion for building and maintaining guest relationships.
- You have a level of self-awareness that enables open communication without defenses.
- You bring excellent decision-making skills with attention to detail that demonstrates a caring nature.
- Strong social skills and sensitivity with the ability to handle any situation appropriately.
- Education, training, and/or experience, including training in facials, body wraps, and scrubs.
- Willingness to work a flexible schedule, including evenings until 9 pm and weekends.
Why join our amazing team
- We provide a competitive flat-rate commission structure based on the treatment provided, ranging from approximately 35% to 37% of the treatment price.
- Extended medical and dental benefits.
- An award-winning culture that makes you excited to come to work (we are very proud of this!)
- Personal and professional development opportunities.
- The opportunity to showcase your skills and make a difference in a stunning location.
- Employee discounts, including 50% off at the Brentwood Bay Pub, Arbutus Room, and Spa Treatments at the Brentwood Bay Spa.
- Free paddle sport rentals at the Brentwood Bay Marina for you and a friend.
- Friends and family discounts on hotel rooms.
We thank all applicants for their interest, but only those selected for an interview will be contacted.