Mainline Living Property Management is currently seeking a highly skilled and motivated Assistant Community Director to join our exciting new LaVida community in Kelowna!

This position is responsible for assisting the Community Director with the day-to-day operations of managing a residential property, while ensuring the property is in good working order. This position is directly responsible for renting suites, helping to manage the rent collection process, creating a sense of community, and providing a high level of customer care to the residents.

Key Responsibilities

• Show and lease suites to prospective residents
• Host open houses and promote leasing in the community
• Assist prospective residents with their application paperwork
• Schedule move-ins and complete the tenancy agreement paperwork for new residents
• Ensure resident issues are dealt with in a professional and courteous manner
• Coordinate resident events and build a sense of community
• Ensure issues and service requests are addressed quickly and completely
• Follow up with residents to ensure a high level of customer satisfaction
• Ensure the retention of residents through a high level of customer service
• Negotiate tenancy agreement renewals for current residents
• Ensure all files are correctly completed and kept up to date in accordance with company standards
• Ensure rent is collected and deposited, and proactively contact any residents who have outstanding balances
• Cleaning of common areas, suites, and community grounds, when required

Qualifications and Experience

• Demonstrated experience with areas of residential property operations, including minimum 1-2 years experience in the industry
• Good working relationship and knowledge of the residential property management.
• Working knowledge of YARDI or property management software
• Excellent customer service skills
• Strong negotiation and interpersonal skills
• Highly organized and able to quickly pivot between varied responsibilities for this position
• Must be able to travel locally for meetings and business requirements
• Must own and properly register and insure own vehicle
• Must possess valid driver's license
• Willingness to work evenings and weekends when required

Education

• High School Grade 12 Diploma or equivalent.
• Considered Assets: other professional qualifications related to residential property management and leasing

In return for your hard work and dedication, you will be rewarded with a very competitive salary (based on experience) and a full range of benefits, including:

• Robust performance bonus program
• Opportunities to be involved in life changing charitable projects
• Ranked top 10% Health and Dental plan in Canada
• Investment opportunities in real estate projects
• Professional Development and ongoing training
• Long term employment.

Mainline Living is the Property Management division of Traine. We are a fast-growing group of companies that place a high level of value on our community employees and our residents. When searching for new people to join our team, we look for energetic, self-starters who will bring their unique talents to our business. We strive to foster an environment in which integration, personal growth, and collaboration, drive our vision and values.

We create communities that residents are proud to live in and we are proud to operate. From Ontario to British Columbia, Traine prides itself on building excellent multi-family communities and great careers! By joining our team, you'll find yourself working amongst a group of friendly, team-oriented individuals who strive to deliver exceptional results.

Work somewhere awesome – apply now!

Salary Range: $48,000 - $53,000