Position Summary:

As Credit Administrator you will be responsible for the collection and maintenance of outstanding accounts, including the application and enforcement of corporate credit policies and procedures while optimizing company sales and customer relations and minimizing bad debt losses. The position reports to the Credit Manager.

Key Responsibilities:

• Co-ordinate and lead the collections activities of overdue accounts including contacting customers to maintain the DSO standards and elevating issues to management when necessary.
• Monitor account balances and maintain records of outstanding debts and associated collection notes in CRM and document exceptional circumstances in Sharepoint.
• Receive cheques, payment advice and process credit card payments. Prepare receipts for banking and deposits.
• Ensure accurate cash application, bank deposits, and account adjustments.
• Post and file manual journal entries accurately and in a timely manner.
• Respond to customer inquiries including statement, invoice copies and credit references.
• Communicate with multiple levels of the organization.
• Investigate account status and release pending orders as required while adhering to credit control policies.
• Assist with credit research and financial analysis of new and existing customers set up and maintenance of ERP system within specified credit level.
• Ad-Hoc duties and reporting requirements as required by senior management.

PROFESSIONAL SKILLS AND EXPERIENCE:

• Strong computer literacy (Microsoft Excel and Word)
• Basic understanding of accounting principles.
• Solid communication and negotiating.
• Minimum 2 years' experience in AR.

PERSONAL ATTRIBUTES:

• Excellent verbal and written communication skills
• Receptive to implementing new ideas.
• Commitment to core values with a high level of integrity.
• Strong customer service attributes.
• Team player.

Accommodations will be available upon request for persons with disabilities.