Join Inland Steel Products as a Customer Service Manager and revolutionize the recyclyed metals industry.

As our Customer Service Manager, you will oversee all aspects of customer service operations, ensuring exceptional service is provided. Your ability to lead people, self-starter attitude, and customer-focused mindset will propel our company to the next level.

We provide a:
- Great, people-focused culture

- Supportive, diverse, and inclusive workplace fostering professional growth
- Competitive wage, benefits, and retirement savings package

What you will be doing:

• Lead and motivate team members
• Generate reports on customer service metrics and performance indicators
• Identify areas for improvement and lead change
• Build and maintain strong relationships with clients
• Ensure organizational-wide consistency within customer service
• Travel to all company locations
• Promote a positive safety culture

Preferred Qualifications

• 3 years of experience in customer service
• 2 years of experience managing or leading a team
• Experience in the metal recycling, steel, or an industrial industry
• Ability to travel a minimum of 25% of the time

What does it take to succeed at Inland Steel Products?

• Dedication
• Respect
• Positive Attitude
• Loyalty
• Customer focus

Apply today to join our mission of revolutionizing the recyclyed metals industry. Even if you do not have all the required qualifications and are already in the position, apply anyway. All applicants will be considered, with an emphasis on relevant experience, education, and applicable skills.