Footprints Security is a 100% locally owned and operated security and guest services provider, proudly serving Vancouver Island since 1980. Footprints Security is seeking an experienced, detail-oriented Security Supervisor to join our Campbell River BC Team.

The successful candidate will be proficient in security industry supervision, alarm response, mobile operations, critical thinking, and coaching. Must hold a BC Security license

What do we offer?

Wage Negotiable on experience

• Healthy work-life balance
• Flexible schedules
• Extended health and dental plan
• Employees recognition programs and events
• Opportunities for advancement
• Local and engaged management.
• Industry training
• A commitment to helping our employees succeed.

General Duties and Responsibilities

• Reporting to the VP of Operations
• Oversee and be accountable for the effectiveness of all Security Guard and Mobile Divisions, ensuring excellence in client service in every interaction with staff and clients.
• Mobile patrol and static security knowledge a must
• Works Closely with North Island Scheduler and Vancouver Island Recruiter
• Plan and execute effective route management for mobile patrol services
• Establish and maintain strong relationships your team
• Support Mobile Patrol and Security Guards in-field training and mentoring
• Establish and maintain strong client relationships
• Participate in business development activities
• Enact progressive discipline where necessary
• Maintain company standards in all aspects of the local Branch
• Provide proactive client care, ensuring any issues are resolved in a timely manner
• Monitor all operational and incident reports and take appropriate action
• Ensure that all regional personnel understand site orders and are fulfilling client obligations.
• Implement and utilize new technologies across the regional fleet / patrol divisions
• Ensure safety guidelines are followed, investigate safety issues with priority
• Proactively manage team members with a focus on employee engagement, satisfaction, and retention, manage performance of direct reports.
• Work effectively with other departments, demonstrating strong administrative skills.
• Maintains a solid understanding of employment standards and pay practices, policies, and procedures.
• Manage and maintain control over company-owned property, such as uniforms, equipment, and vehicles.
  

Core Skills, Knowledge & Competencies

• Mobile experience preferred
• Valid BC Security Worker's Licence or willingness to attain one
• Valid Class 5 Drivers License
• Eagerness and ability to learn quickly
• Ability to work with precision and accuracy while demonstrating attention to detail
• Minimum of 3-5 years experience as a manager in an operational environment; supervisory or management experience in the security industry an asset.
• Possess sound judgement and decision-making skills, with a ‘hands on' approach to problem solving; strong conflict resolution skills required.
• Remains calm under pressure and takes control of incidents
• Must have strong leadership, social interaction, and organizational skills; proven ability to build and maintain strong working relationships
• Possess strong knowledge of security procedures, scheduling, and managing people within a security service environment
• Must work well under strict timelines and possess the ability to manage multiple simultaneous priorities
• Fluent in English
• Strong Communication skills
• Competency/Knowledge of MS Office suite especially MS Word and Excel.
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We thank all applicants for their interest however only those selected for an interview will be contacted.